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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,075 Reviews
Call Service Center (317) 293-8060

1,075 Reviews of Ray Skillman West Auto Mall - Service Center

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June 12, 2023

The work was done as estimated in the alloted time. Service rep was very friendly and courteous. More

by dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 12, 2023

I have a 2023 Tucson Limited Hybrid. This weekend Hyundai did a remote download resetting all of my settings to factory. I was able to reset almost everything. The Mode switch on the More

by ronmarkell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Ronmarkell1, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We hope you are willing to give us another chance. Please reach out to us at (317) 293-8060 so we can work towards a resolution.

June 01, 2023

Service representative was professional and friendly. I received an update on software for anti-theft in this visit. More

by cjd
Recommend Dealer
Yes
Employees Worked With
Brantly Batton
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Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Ray Skillman Westside Mitsubishi

May 27, 2023

Good. Took a little longer than I thought it should, but it was not too long. More

by hmunevar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Faires
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Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Hmunevar, we are glad we could help! We look forward to your next visit! Take care!

May 20, 2023

Great attention to customer service by service staff with clear updates, texts and communicated expectations. More

by mac_slade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantly Batton
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Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Mac_slade, we really appreciate your feedback! We look forward to your next visit! Take care!

May 17, 2023

i always have west service my car. Always inform me of any issues and is completed when told.Everyone always answers all questions and have no complaints at all with their service. More

by truckerbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Truckerbb, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

May 15, 2023

Chris Kelly was very professional and helpful. I was satified with the service I recieved. More

by Julie Ann Henkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Julie Ann Henkel, thank you for your kind review; we are happy to pass along your comments to the team here at Ray Skillman Westside Mitsubishi! We look forward to your next visit! Take care!

April 05, 2023

Rantley was extremely courteous & the job (recall) was completer earlier than the scheduled time. We chose you over Napleton because it takes 11 roundabouts ( from Zionsville) to reach them & one to reac More

by mekessler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantley
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March 30, 2023

I really enjoyed the staff. They were friendly and helpful at the same time. No problems and fast. More

by DeJa B
Recommend Dealer
Yes
Employees Worked With
Bim Akintomide
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Ray Skillman Westside Auto Mall responded

thank you ,so much .please let us know when and if we can help in future terry hannel

March 23, 2023

Great service from a great staff. Everything handled professionally. Very satisfied with the work that was done. More

by mnelson2
Recommend Dealer
Yes
Employees Worked With
Deja Williams
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Apr 06, 2023 -

Ray Skillman Westside Auto Mall responded

thank you for using our service department , please allow us to continue maintaining your vehicle

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