Ray Skillman West Auto Mall - Service Center

Great service. Professional. Quick service and repair. Good communication. Service dept has always treated me well. Professional. Quick service and repair. Good communication. Service dept has always treated me well. More

Quick friendly check in and check out service, work done right the first time and in a timely manner. right the first time and in a timely manner. More

I’ve been coming to this dealership for 10 years, I bought my very first car from Skillman in 2012. Thanks for always providing the best service bought my very first car from Skillman in 2012. Thanks for always providing the best service More

Great experience every time I come here. Found out that my service rep is the son of a gentleman I knew in high school! Had a great time talking with him and my scheduled appointment was fir Found out that my service rep is the son of a gentleman I knew in high school! Had a great time talking with him and my scheduled appointment was first rate! More

I always feel confident that my vehicle will be properly serviced and I appreciate the video that is provided telling me what is being examined on my vehicle. I always wait and typically am in and out in a serviced and I appreciate the video that is provided telling me what is being examined on my vehicle. I always wait and typically am in and out in about an hour, but this time it was 1 hour and 40 minutes! I was told that 3 technicians were out -- unless they all had a serious illness (sounded like they were taking vacation time), it doesn't make sense that time off would be allowed to be scheduled at the same time, when it impacts customers like this. I always bring along things to do/read, so it wasn't a big problem for me -- just glad I hadn't scheduled something after based on previous experience. More

Excellent service. Very friendly people. I’ll return here for my service needs. Very clean facility! Very friendly people. I’ll return here for my service needs. Very clean facility! More

Deja Williams in service is great. She was super helpful and friendly and got me in and out quickly. I will definitely be back to Ray Skillman Westside Hyundai. They are the best! She was super helpful and friendly and got me in and out quickly. I will definitely be back to Ray Skillman Westside Hyundai. They are the best! More

Great experience as always. The service department is clean. The staff has a great attitude when I came in. The only issue is the car wash was not working. The service department is clean. The staff has a great attitude when I came in. The only issue is the car wash was not working. More

Provided a timely appointment for tire repair. They were on time for my appointment and had me in/out in 30 minutes. Agent was nice, customer focused and I left with as a satisfied customer. They were on time for my appointment and had me in/out in 30 minutes. Agent was nice, customer focused and I left with as a satisfied customer. More

I have been a customer since 2013. Purchased a 2013 Sorento and traded a year later for a 2014 Sorento (I still own) and then purchased a 2015 Sorento (I Still own). I went there back Purchased a 2013 Sorento and traded a year later for a 2014 Sorento (I still own) and then purchased a 2015 Sorento (I Still own). I went there back in August and the customer service from sales to service has went downhill. I drive 50 minutes just to get oil changes and any service on my vehicles. NO ANY MORE!!! They can care less about you the customer. I made a comment to a Sales Manager about the poor attitude of the service manager (Blake) and was told "IT IS DUE TO COVID AND THEY ARE SHORT EMPLOYEES". You may be short employees but poor attitude comes from management down. You went from the Best Dealership prior to Covid to the excuse worst dealership now. Lyndsay and Jamie is the only HOPE for this dealership! Lyndsay ***** Stars Jamie ***** Stars I didn't see BLAKE KEEVERS the Service Manager on this list. I give him 1 STAR. More