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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,080 Reviews

1,080 Reviews of Ray Skillman West Auto Mall - Service Center

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October 05, 2022

Excellent service. Very friendly people. I’ll return here for my service needs. Very clean facility! More

by cookiegoddess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Faires
Oct 13, 2022 -

Ray Skillman Westside Auto Mall responded

We appreciate your positive review about your recent experience with us!

October 04, 2022

Deja Williams in service is great. She was super helpful and friendly and got me in and out quickly. I will definitely be back to Ray Skillman Westside Hyundai. They are the best! More

by power9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deja Williams
Oct 08, 2022 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 03, 2022

Great experience as always. The service department is clean. The staff has a great attitude when I came in. The only issue is the car wash was not working. More

by twinter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Rady, James Stephens
Oct 07, 2022 -

Ray Skillman Westside Auto Mall responded

thank you for your kind words and this wonderful review! Car was is back up and working!

October 02, 2022

Provided a timely appointment for tire repair. They were on time for my appointment and had me in/out in 30 minutes. Agent was nice, customer focused and I left with as a satisfied customer. More

by carlaputnam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Ray Skillman Westside Auto Mall responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 28, 2022

I have been a customer since 2013. Purchased a 2013 Sorento and traded a year later for a 2014 Sorento (I still own) and then purchased a 2015 Sorento (I Still own). I went there back More

by CryptoLon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BLAKE KEEVERS, Jamie Phillippe
Oct 07, 2022 -

Ray Skillman Westside Auto Mall responded

thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you are willing to give us another chance, please reach out to us at (317) 293-8060 to speak to our manager directly.

September 25, 2022

I do appreciate the conversation and communication from Justin and Patrick concerning my vehicle. It was, I felt, was a time consuming situation, but they advised me about the work progress of the car and More

by Indy Girl12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bunte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Rady
Sep 27, 2022 -

Ray Skillman Westside Auto Mall responded

thank you for taking the time to leave a review for us at Ray Skillman Westside Auto Mall. We're happy we could meet your expectations!

September 21, 2022

Chris and Cassondra are always very friendly and helpful. They always answer my questions and explain what is being done to my car. I enjoy working with both of them! More

by Julie Ann Henkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassondra
Sep 25, 2022 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 15, 2022

Came in for a recall on the vehicle, only to find out there were 3 open recalls. They were able to to get 2 out of the 3 taken care. Parts were ordered, and will be taken care of soon. Everyone was very More

by amanda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deja Williams
Sep 17, 2022 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 15, 2022

Always friendly and helpful, They always eagerly answer any questions I have, I have recommended you guys to several friends. More

by jonmich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2022 -

Ray Skillman Westside Auto Mall responded

we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 25, 2022

Everyone was friendly and professional. I received my vehicle back in the time I was quoted. Received a complimentary care wash as well. Very pleased! More

by misnunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Ray Skillman Westside Auto Mall responded

thank you so much for the positive review!

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