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Ray Skillman West Auto Mall - Service Center
Indianapolis, IN
1,074 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,074 Reviews of Ray Skillman West Auto Mall - Service Center
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September 21, 2022
Chris and Cassondra are always very friendly and helpful. They always answer my questions and explain what is being done to my car. I enjoy working with both of them! They always answer my questions and explain what is being done to my car. I enjoy working with both of them! More
by Julie Ann Henkel
September 15, 2022
Came in for a recall on the vehicle, only to find out there were 3 open recalls. They were able to to get 2 out of the 3 taken care. Parts were ordered, and will be taken care of soon. Everyone was very there were 3 open recalls. They were able to to get 2 out of the 3 taken care. Parts were ordered, and will be taken care of soon. Everyone was very friendly and professional. I worked with Deja, and she was Great! More
by amanda
Employees Worked With
Deja Williams
September 15, 2022
Always friendly and helpful, They always eagerly answer any questions I have, I have recommended you guys to several friends. any questions I have, I have recommended you guys to several friends. More
by jonmich
Employees Worked With
August 25, 2022
Everyone was friendly and professional. I received my vehicle back in the time I was quoted. Received a complimentary care wash as well. Very pleased! I received my vehicle back in the time I was quoted. Received a complimentary care wash as well. Very pleased! More
by misnunn
Employees Worked With
August 18, 2022
Staff is friendly, competent, and helpful. Being able to view the repairs while looking at video on my phone and to talk directly to the mechanic is convenient and practical. Being able to view the repairs while looking at video on my phone and to talk directly to the mechanic is convenient and practical. More
by d2dawson9311
Employees Worked With
Karri Campbell
August 14, 2022
The most efficient and confidence inducing experience I've had at a care service dept is a very long time. Your staff was professional beginning to end. Thank you. I've had at a care service dept is a very long time. Your staff was professional beginning to end. Thank you. More
by johnhall
Employees Worked With
Janel (?) in service
August 11, 2022
They got me in and out quickly. They fixed the problem I bought my vehicle in for and outlined next steps should the repair not hold. They fixed the problem I bought my vehicle in for and outlined next steps should the repair not hold. More
by frfoxiii
Employees Worked With
Karri Campbell
August 11, 2022
Excellent and timely service and very very friendly personnel. I’m willing to drive past another Mazda dealer to come here and get my car serviced because of the way I’m treated personnel. I’m willing to drive past another Mazda dealer to come here and get my car serviced because of the way I’m treated More
by Srobinson
Employees Worked With
Jamie Phillippe
July 29, 2022
Loved my car buying experience in 2020. However, subsequent visits (2) for scheduled service were met with indifferent and callous attitudes. However, my 3rd visit was a refreshing change. However, subsequent visits (2) for scheduled service were met with indifferent and callous attitudes. However, my 3rd visit was a refreshing change. The changes in the waiting room (with pretty good coffee and cookies) was a welcome upgrade. But the best change of all is Brantly Batton. A true service oriented person who takes pride in his work and treats customers with respect. The entire atmosphere is different in the service bay now. It is amazing what one person's attitude can do for an entire operation. What ever you are paying Brantly, it's not enough. More
by steveb55
Employees Worked With
Brantly Batton
July 28, 2022
I could not be more pleased. Part was covered by warranty, which I had not even considered, the service given by the service writer/tech was superb. Part was covered by warranty, which I had not even considered, the service given by the service writer/tech was superb. More
by mikegaskey
Employees Worked With
