Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ray Skillman West Auto Mall - Service Center
Indianapolis, IN
1,080 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,080 Reviews of Ray Skillman West Auto Mall - Service Center
Sort by
October 13, 2021
I continue to be pleased with the service I get at the Kia Service department at Ray Skillman Westside Auto Mall. The safe are always friendly and helpful. I appreciate seeing familiar faces each time I r Kia Service department at Ray Skillman Westside Auto Mall. The safe are always friendly and helpful. I appreciate seeing familiar faces each time I return. I do miss Lyndsey though. More
by Kenneth J Paul Jr
Employees Worked With
Forget the guy's name. Maybe, Jaime. Don't see his picture.
October 12, 2021
We always take our car to be serviced here. They carefully look at the car and if something is wrong they notify us and tell us what the charge is before doing the work. We find their prices are fa carefully look at the car and if something is wrong they notify us and tell us what the charge is before doing the work. We find their prices are fair and they are great to work with. More
by debbie
Employees Worked With
Other Employees :
Patrick Rady, James Stephens, Tim Perkins
October 12, 2021
The staff that awaits you for service is super friendly and consistent. Shout out to Nick for the personalized attention to customers (much appreciated). Overview of service is always thorough with yield and consistent. Shout out to Nick for the personalized attention to customers (much appreciated). Overview of service is always thorough with yielding for the customer to address any questions or concerns More
by TeamScales5
Employees Worked With
Nick on service
October 11, 2021
Service mechanics and Nick took care of what could be done on the same day and ordered the parts on two other problems. Nick called my additional warranty and got approval for the no charge repairs. They done on the same day and ordered the parts on two other problems. Nick called my additional warranty and got approval for the no charge repairs. They will set an appointment when the parts are available. More
by nabr155
Employees Worked With
Nick in service department was 5 stars
October 08, 2021
Very good visit. The 2 service persons who talked to me at start and finish were very helpful, answered my questions well and were quite friendly. The service was faster than I expected. at start and finish were very helpful, answered my questions well and were quite friendly. The service was faster than I expected. More
by reh315
Employees Worked With
Sorry, I did not catch the names of the 2 employees
October 02, 2021
Brought car in for recalls on 2013 Optima Hybrid. Courteous service. Attentive communication/follow up. Waiting room clean. Washed and vacuumed car. Courteous service. Attentive communication/follow up. Waiting room clean. Washed and vacuumed car. More
by carolynofficer
Employees Worked With
