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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,081 Reviews

1,081 Reviews of Ray Skillman West Auto Mall - Service Center

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October 06, 2020

This location always provides top-notch and friendly service. They explain all their work before anything is done. Consistently good. I would recommend to others. A+ More

by Sef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stephens
October 01, 2020

Customer service reps are always pleasant. They seem to finish the work faster than they say they will. They are on top of recalls and important items. More

by ov89bio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know who it was
September 30, 2020

Great customer service from the phone call to service appt , spot to the end ! Mr Echols and Jake L / top notch service Dept oil change More

by debbiekenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake and Mr Echols
September 30, 2020

Service Department was able to explain why steering wheel was making a “whirling” sound. It just happened on the same day as I was taking our Santa Fe in to have the right rear wheel patched. They were awa More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Phillippe
September 24, 2020

Easy to set up an appt. and also had follow-up reminder. I had immediate acknowledgment with service clerk and treated with respect and courtesy. The work was done in a reasonable amount if time and done More

by bburgsue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

I was able to make an appointment and when I arrived they took my car right in. The wait was reasonable for what I was getting Done. The price also was reasonable. More

by curtis.management
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Phillippe
September 20, 2020

Good work friendly people and in a timely way. Review shouldn’t have to be twenty five words Short and sweet is enough for anyone More

by Marie334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Faires
September 16, 2020

Great service however there were no refreshments available. I have nothing else to say I have nothing else to say I have nothing else to say More

by blessed2me
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Rady, James Stephens
September 09, 2020

They are always very nice and accommodating.Greet me They are always very nice and accommodating. Greet me with a smile and ask how my day is going! They always try to find me a coupon to help take a l More

by Julie Ann Henkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2020

I brought my new Sorento in to get a key fob programmed, got a free 27 point inspection along with it and a free car wash. All of this in 1 /1/2 hours! Great service, great people!! More

by pay5359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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