Ray Skillman West Auto Mall - Service Center

Much better than the last. I was notified when the part came in and scheduled service. Prompt service, very friendly and accommodating. Lyndsay was very perso than the last. I was notified when the part came in and scheduled service. Prompt service, very friendly and accommodating. Lyndsay was very personable and smiled. Smiling is important! More

It could have went differently Excited that I got my car, but forgot to do the walk around because it was so late. Later found paint peaking on the fender. Took it back and of cou Excited that I got my car, but forgot to do the walk around because it was so late. Later found paint peaking on the fender. Took it back and of course they said I hit a curb. I told them the car has been parked most of the time. I didn’t hit any curb plus I’ve bought almost every warranty you offer this needs to be fixed. Greg stated he would talk to sales which meant he wasn’t going to fix it in my eyes. Jeff P came out agreed to fix it, offered me a loaner car and basically brightened my day. I was complaining to my salesman and the finance guy. But in the end Jeff made it happen in my favor. More

Consistent Always friendly, excellent attentive service. I hate taking in my care for service but they make it as painless as possible. The service people are al Always friendly, excellent attentive service. I hate taking in my care for service but they make it as painless as possible. The service people are always so friendly and really make me feel like they appreciate my business. Will buy my next Mazda from this dealership. More

Routine Oil Change I took my Outlander in for a routine oil change. The check in process and the service provided was all done in a very timely manner. It could not ha I took my Outlander in for a routine oil change. The check in process and the service provided was all done in a very timely manner. It could not have been done any better. More

Professional and helpful Mr. Stephens was very helpful and professional. He made my visit comfortable and easy. I appreciate the time he took to explain the repairs to me. Mr. Stephens was very helpful and professional. He made my visit comfortable and easy. I appreciate the time he took to explain the repairs to me. More

Warranty I brought my Suzuki Equator to the service department to have the heater/AC fan motor replaced under warranty (the motor had been replaced by the serv I brought my Suzuki Equator to the service department to have the heater/AC fan motor replaced under warranty (the motor had been replaced by the service department earlier). Patrick Rady and the service staff handled the repair quickly and professionally (as always). Thanks to the service department for their automotive repair skills and especially for honoring their warranties! More

Miata Sept 2018 Fast, courteous, and competent service. Always the best at taking care of any issues. I will never go anywhere else. This requirement doesn't m Fast, courteous, and competent service. Always the best at taking care of any issues. I will never go anywhere else. This requirement doesn't make sense. More

Great experience I came in for my routine oil change. I was notified that there was a recall on my car as well as a service that I needed to have taken care of. The ex I came in for my routine oil change. I was notified that there was a recall on my car as well as a service that I needed to have taken care of. The expected time was 2hours however they finished in half of that estimated time. I appreciate the consideration of my time and I’m grateful for the swiftness More

service on my sportage General check on Kia sportage. I always take my kia to the dealer for service. The service people are excellent and are on top of everything. General check on Kia sportage. I always take my kia to the dealer for service. The service people are excellent and are on top of everything. More

Mazda 6 100K Maintenace Services All work requested and recommended work was completed before expected time. Everything done was communicated well. And below original quote. Every emp All work requested and recommended work was completed before expected time. Everything done was communicated well. And below original quote. Every employee I encountered was friendly and professional. More