Ray Skillman West Auto Mall - Service Center

A great experience! The Team is always cordial, friendly, and professional. Service is both accurate and timely. Even the cashier is positive part of the overall experi The Team is always cordial, friendly, and professional. Service is both accurate and timely. Even the cashier is positive part of the overall experience. Never a dread to have my vehicle serviced at this Center. More

Great People Whenever I go for service it's a good time with good people, Patrick, Bob, Lester, Katelin, now next door, to the manager of the dealership, I've alwa Whenever I go for service it's a good time with good people, Patrick, Bob, Lester, Katelin, now next door, to the manager of the dealership, I've always had a great relationship that just gets better over time. More

Quick service Came it to get a new key for my car.. everything was really quick and everyone was really nice. Best customer service I have received in a while. Than Came it to get a new key for my car.. everything was really quick and everyone was really nice. Best customer service I have received in a while. Thank you! More

Welcomed as a family member...! It's rare to walk into a business and be embraced as if I'm a member of their family. Well, Patrick Rady and Bob Smiley did just that when I stopped b It's rare to walk into a business and be embraced as if I'm a member of their family. Well, Patrick Rady and Bob Smiley did just that when I stopped by for service. I can honestly say that I've been a customer of Ray Skillman; since 1997, when I purchased a Montero Sport...and now an Endeavor. I cannot say enough great things about how well I've been treated over the years! A business with knowledgeable, professional, and personable staff...a business which sales quality products!! More

Scheduled Maintenance Excellent! However, I was in and out so quickly I didn't get any just-baked cookies! Guess I'll just have to schedule a bit later in the a.m. for my n Excellent! However, I was in and out so quickly I didn't get any just-baked cookies! Guess I'll just have to schedule a bit later in the a.m. for my next visit. Employees are so friendly and knowledgeable! More

Recall I took my wife's car in for a recall for the hood latch and the technician stated there was an outstanding recall for a sensor that had not been addre I took my wife's car in for a recall for the hood latch and the technician stated there was an outstanding recall for a sensor that had not been addressed. I purchased the car as a gently used vehicle and was not made aware the sensor item had not been fixed. The technician caught it, but you may want to pass to the salesperson he should have had the sensor recall corrected before he sold the car to me. More

Awesome! Great place from the Service Dept. to Sales Dept. and all the others that make it flow! Thank you for making what was already a stressful situation wo Great place from the Service Dept. to Sales Dept. and all the others that make it flow! Thank you for making what was already a stressful situation worry free! More

Very good experience My son's car needed a quick repair and since it had not been in when it was scheduled, we ended up getting maintenance done as well. They finished it My son's car needed a quick repair and since it had not been in when it was scheduled, we ended up getting maintenance done as well. They finished it in one day and did a good job communicating. We worked with Tony who was very nice, knowledgeable and let us know what he recommended and what could wait. Overall, it was a very good experience. More

Excellent service I was having problems with my tires losing air pressure. They diagnosed the problem, fixed it and got it covered under warranty. The service team was I was having problems with my tires losing air pressure. They diagnosed the problem, fixed it and got it covered under warranty. The service team was very professional and courteous. More

Skillman Mazda Service on Pike Plaza are always excellent. I switched to Skillman West Side Mazda for service on my 2008 Mazda MX-5 several years ago instead of the dealership where I purchased the car and was I switched to Skillman West Side Mazda for service on my 2008 Mazda MX-5 several years ago instead of the dealership where I purchased the car and was only 20 minutes from where I lived. I was so overwhelmed with Jeff Hodge's department that when it was time to buy a new MX-5 in 2014, I did so completely dependent on Jeff and his Service Department. In other words. the Service Department made the sale. More