Ray Skillman West Auto Mall - Service Center
Indianapolis, IN
1,081 Reviews of Ray Skillman West Auto Mall - Service Center
They never disappoint I've been going to Ray Skillman Mazda for many years now and have never been disappointed. James in the service area is by far my favorite (and I'm p I've been going to Ray Skillman Mazda for many years now and have never been disappointed. James in the service area is by far my favorite (and I'm pretty sure I'm his favorite too - haha) - but the entire crew is very nice and helpful. I will continue to patronize this location. More
Thank you as always for making my service trip positive! James has always been one of the best in customer service. He knows how to relate with the customer and make one feel at ease. He provides information James has always been one of the best in customer service. He knows how to relate with the customer and make one feel at ease. He provides information on the length of time and keeps me informed with the details of my service trips. Provides me answers to questions about future service that may be required or when I may want to consider coming in to have my vehicle stay up to date. James is by far awesome and a great asset to Ray Skillman Mazda and the Service department! Thank you!!!!!! More
AWESOME! They are by far the best when it comes to customer service & quality work! Between Patrick, Brandon, Brian & the host of team members. THEY ROCK! They are by far the best when it comes to customer service & quality work! Between Patrick, Brandon, Brian & the host of team members. THEY ROCK! More
Excellent Very efficient and through Tony was very through kept me informed and right on with repair cost estimates. Good briefing on repairs and checks everything additional that I req Tony was very through kept me informed and right on with repair cost estimates. Good briefing on repairs and checks everything additional that I requested. More
Very unexpected I recently bought a used vehicle and brought it to Ray Skillman for an inspection. They were very kind and were honest about the inspection. Thank yo I recently bought a used vehicle and brought it to Ray Skillman for an inspection. They were very kind and were honest about the inspection. Thank you for not taking advantage of me. More
Great service as always Called in Am for oil change, got appointment at noon. Got right in, dealership is always clean & they have great cookies. They honored My coupon Called in Am for oil change, got appointment at noon. Got right in, dealership is always clean & they have great cookies. They honored My coupon which I had not been able to get in before the expiration date. Thank you for that. Have always been pleased with the service department. More
Very Efficient / No muss, no fuss Went in for new smart key to be programmed, an oil change, and grinding noise from seat motor. Ashley was our assistant, and did a super job LISTENIN Went in for new smart key to be programmed, an oil change, and grinding noise from seat motor. Ashley was our assistant, and did a super job LISTENING to what I needed, and accurately scheduling the work. The service tech (name unknown) noticed our tires needed to be rotated, so that was added. All service was completed seamlessly, on schedule, for a reasonable price. Top marks! More
LOVE THEM! I love everyone in the service department here! I've been a regular customer for years here and they treat me like family... Jeff and James are the BE I love everyone in the service department here! I've been a regular customer for years here and they treat me like family... Jeff and James are the BEST! More
Always a good experience! I am always pleased with the service I receive on my Mazda CX-5. I have confidence in the service they provide, and they are always cheerful and posi I am always pleased with the service I receive on my Mazda CX-5. I have confidence in the service they provide, and they are always cheerful and positive. It's comfortable to wait (cookies are great!) and the wait is what they say it will be. Thanks -- wouldn't think of taking my car somewhere else for service! More
Old change, tire rotatoin etc.. Very good. Every time I go there they are wonderful to work with and make sure they fit me into my schedule the best they can. Always offer me a ren Very good. Every time I go there they are wonderful to work with and make sure they fit me into my schedule the best they can. Always offer me a rental for the day too which helps out . More