Red McCombs Toyota

We had intended on buying an Escape, and at the last minute decided to check out the Rav 4, before closing the deal on the Escape. With Duane's intervention, and willingness to work with us, we left wi minute decided to check out the Rav 4, before closing the deal on the Escape. With Duane's intervention, and willingness to work with us, we left with the Rav 4. The feedback was always positive during the negotiation phase, and handled with professionalism. We have been Honda people for the last 18 years, so it took some convincing to switch. We are looking forward to a pleasurable experience with Toyota. More

I wanted to let you know that Melissa Bellamy has been taking outstanding care of me for many years, and is the reason I love coming to your dealership.  She has taken perfect care of me and my two Tundra taking outstanding care of me for many years, and is the reason I love coming to your dealership.  She has taken perfect care of me and my two Tundras, and I did not look anywhere else when researching a new vehicle because of her. She personally referred me to Shane Mitchell to help me through the Sales process; and she couldn't have picked a better person.  Shane made this (by far) the easiest vehicle purchase I have ever experienced.  In addition, he went above and beyond to proactively address all my needs and catered to my schedule and (high maintenance) requests.  Oh, and Melissa checked in on my along the way as well; even though she's in the Service Department. Please pass on my appreciation and recognition to both Melissa and Shane. You have two phenomenal employees with these two. More

Frank Deleon (used internet dealer) had sold us a used car two weeks earlier, and then we were ready for a new car. Frank worked with Buffy, and it was a smooth transition to the new car side. Definit car two weeks earlier, and then we were ready for a new car. Frank worked with Buffy, and it was a smooth transition to the new car side. Definitely recommend to others, and will be back for future cars. More

Sales people are active and they know what they ared oing, as compared to other dealers, where they are slow and try to follow same old dirty tricks to sell the cars Shane, is a great guy to work wit oing, as compared to other dealers, where they are slow and try to follow same old dirty tricks to sell the cars Shane, is a great guy to work with,he seems to be honest, gud luck shane. More

Great experience overall, car was great quality. salesperson was very friendly and did everything they could to make me happy with my purchase. they offered great financing and worked with me every salesperson was very friendly and did everything they could to make me happy with my purchase. they offered great financing and worked with me every step of the way to ensure i approved of any steps taken for my sale completion. More

Just moved from Vancouver BC and needed a specific vehicle quickly, sent emails to Honda, Chrysler and Toyota dealerships in Austin (where I am) and San Antonio. I got lots of responses, but Richard n vehicle quickly, sent emails to Honda, Chrysler and Toyota dealerships in Austin (where I am) and San Antonio. I got lots of responses, but Richard not only found me exactly what I wanted, but he was courteous and friendly. Other dealerships even though they were closer and also had similar vehicles were not. I work in the hospitality industry and Richard's attitude is what "earned" my business at Red McCombs Toyota. We drove all the way from Austin to San Antonio because of this. When I was there, there were no games and I felt taken care of. Also Glen Fowler (Finance) was very clear and straight forward and I felt very comfortable dealing with him. Overall this was a great experience and I used to own a H@#da but I will now consider Toyota first in the future. More

No hard sales pitch. We preferenced the car we wanted and Mike gave us an approximate time when it would arrive and the final price. We made some changes on the preference and they were taken care of. and Mike gave us an approximate time when it would arrive and the final price. We made some changes on the preference and they were taken care of. The car came in ahead of the time frame given and the price was what Mike said it would. More

I am very pleased with my purchasing experience at Red McCombs Toyota. Everyone was very helpful and we were able to get the truck we wanted even though it had to be brought in on a dealer transfer. The McCombs Toyota. Everyone was very helpful and we were able to get the truck we wanted even though it had to be brought in on a dealer transfer. The only thing none of us noticed before I left the dealership is the truck had no inspection sticker... Since I live in Rockport and am about 50 miles from the nearest Toyota dealership, I know have an inspection sticker for one year instead of the two year normally on a new vehicle, but thats a minor issue. I am sure that we will be reimbursed for being charged for an inspection sticker on the contract and for the one I had to pay for. More

The process went faster than originaly thought. Was informed of finance options that really made sense; dropped the Gap coverage and opted for extended warranty because of a large down payment. Real ha informed of finance options that really made sense; dropped the Gap coverage and opted for extended warranty because of a large down payment. Real happy with the whole sale. More

I do not like pressure selling. I told Alec what I needed to fit my situation, and my price range. He only showed me what would fit my lifestyle. He did not try to convince me of anything else. I really appr to fit my situation, and my price range. He only showed me what would fit my lifestyle. He did not try to convince me of anything else. I really appreciated that. Then a few days after the sale Alec and Leah both went above and beyond to help me out. I hit something in the road, It ruined a tire. I live in a rural area quite a distance from SA. After going to 5 different tire shops and being told that the tires on the Sienna were pretty much specialized to the Sienna and they were not carried in a small town I called Alec rather upset. If the tire was going to be a problem finding I would have appreciated knowing this before needing one! Alec contacted Leah who contacted me. I would have a wheel and tire waiting for me at the dealership as soon as I could come in. I very much appreciated this and now if I ruin another tire I will have a good tire, not the donut, to make the trip to SA to get another. Since I carry my Grandkids and I also work with SA Great Dane rescue, I have more than just myself to worry about if I happen to mess up a tire and can't find another short of SA. Both went above and beyond to help out a customer AFTER the sale. Linda Haggard Sabinal,Tx More