Red McCombs Toyota
San Antonio, TX
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No hard sales pitch. We preferenced the car we wanted and Mike gave us an approximate time when it would arrive and the final price. We made some changes on the preference and they were taken care of. and Mike gave us an approximate time when it would arrive and the final price. We made some changes on the preference and they were taken care of. The car came in ahead of the time frame given and the price was what Mike said it would. More
I am very pleased with my purchasing experience at Red McCombs Toyota. Everyone was very helpful and we were able to get the truck we wanted even though it had to be brought in on a dealer transfer. The McCombs Toyota. Everyone was very helpful and we were able to get the truck we wanted even though it had to be brought in on a dealer transfer. The only thing none of us noticed before I left the dealership is the truck had no inspection sticker... Since I live in Rockport and am about 50 miles from the nearest Toyota dealership, I know have an inspection sticker for one year instead of the two year normally on a new vehicle, but thats a minor issue. I am sure that we will be reimbursed for being charged for an inspection sticker on the contract and for the one I had to pay for. More
The process went faster than originaly thought. Was informed of finance options that really made sense; dropped the Gap coverage and opted for extended warranty because of a large down payment. Real ha informed of finance options that really made sense; dropped the Gap coverage and opted for extended warranty because of a large down payment. Real happy with the whole sale. More
I do not like pressure selling. I told Alec what I needed to fit my situation, and my price range. He only showed me what would fit my lifestyle. He did not try to convince me of anything else. I really appr to fit my situation, and my price range. He only showed me what would fit my lifestyle. He did not try to convince me of anything else. I really appreciated that. Then a few days after the sale Alec and Leah both went above and beyond to help me out. I hit something in the road, It ruined a tire. I live in a rural area quite a distance from SA. After going to 5 different tire shops and being told that the tires on the Sienna were pretty much specialized to the Sienna and they were not carried in a small town I called Alec rather upset. If the tire was going to be a problem finding I would have appreciated knowing this before needing one! Alec contacted Leah who contacted me. I would have a wheel and tire waiting for me at the dealership as soon as I could come in. I very much appreciated this and now if I ruin another tire I will have a good tire, not the donut, to make the trip to SA to get another. Since I carry my Grandkids and I also work with SA Great Dane rescue, I have more than just myself to worry about if I happen to mess up a tire and can't find another short of SA. Both went above and beyond to help out a customer AFTER the sale. Linda Haggard Sabinal,Tx More
My overall experince was exceptional at Red McCombs Toyota. Everyone was very friendly and worked really hard to work within my financial needs/budget. Thank you!! Toyota. Everyone was very friendly and worked really hard to work within my financial needs/budget. Thank you!! More
It was an awesome buying experience. We were able to test drive and didn't feel pressured to make an impulse purchase. Before buying, I comparison shopped and didn't find a better deal than what y'all had to drive and didn't feel pressured to make an impulse purchase. Before buying, I comparison shopped and didn't find a better deal than what y'all had to offer. Hector gave personal attention and answered every question we had. More
ABSOLUTELY would refer this dealership and sales person. I did my research online and it was between 2 dealers in San Antonio. I decided to stop at your first and was glad I did. I did my research online and it was between 2 dealers in San Antonio. I decided to stop at your first and was glad I did. More
It was a great experience. We have bought many makes of vehicles, from many different dealers. This was the best treatment we have had from sales to finance and service. We will highly recommend doing busi vehicles, from many different dealers. This was the best treatment we have had from sales to finance and service. We will highly recommend doing business with Red McCombs Toyota. More
I came in already knowing exactly which car I wanted and an appropriate price range that I would not go over and was able to speak with Shane of Red McCombs, and get an amazing, honest deal within ten minut an appropriate price range that I would not go over and was able to speak with Shane of Red McCombs, and get an amazing, honest deal within ten minutes. I wasn't looking for an inexpensive deal, I preferred an honest one. I'm from Chicago where dealerships love to mess with you and tack on hidden fees but everyone I countered, from the woman at the front desk to the person that helped me finance, was so genuine and honest. I am so happy with my experience at Red McCombs and can't wait to continue my relationship with the dealership as time continues! More
I have purchased and recommended many vehicles over the years to this dealership primarily in part due to the customer service, professionlism and support I receive. Lane Tokunaga is a top notch General Ma years to this dealership primarily in part due to the customer service, professionlism and support I receive. Lane Tokunaga is a top notch General Mangager and Hector Mancillas was great to work with. Red Mc Combs should be proud of his staff. More

