Reed-Lallier Chevrolet

2011 Chevrolet Tahoe 4WD I had been in the market for a Tahoe for a few weeks and contacted this dealership by email regarding one that they had on the lot. Within an hour Ray I had been in the market for a Tahoe for a few weeks and contacted this dealership by email regarding one that they had on the lot. Within an hour Ray Johnson had responded to my email and we then talked by phone. I came from out of town (hour and a half away) and was greeted by Ray who took me on a test drive and went out of his way to show me all of the car's features. He was very knowledgeable and was able to show me a few things that sales associates at other dealerships I had visited shrugged their shoulders at when I asked about them. He also went out of his way to explain all of the OnStar features, manufacturer warranty, and answered other questions without hesitation. Ray is an all-around standup guy and personable. I didn't feel pressured into the sale or any extras I wasn’t interested in and he didn’t try to up sale me a different car. Ray was able to work on the price for me to a point where I was comfortable and I ended up buying the car that night. Cory Coe was also very helpful and helped me print out a copy of my proof of insurance while I was waiting on the initial paperwork to be finalized. The whole process went very smooth and I also enjoyed working with Kendrick Davis in the financing department when finalizing all of the paperwork. Overall, I had a great experience and would recommend Ray Johnson and Reed-Lallier Chevrolet. More

Ray Johnson I was very well pleased with my car purchase. Ray did not pressure me into anything which was a blessing. Hats off to you Ray! I was very well pleased with my car purchase. Ray did not pressure me into anything which was a blessing. Hats off to you Ray! More

Our Chevy Malibu!! My Husband and I just got married last month, and we needed a safe affordable family car. We had been to 2 other dealerships already and although appr My Husband and I just got married last month, and we needed a safe affordable family car. We had been to 2 other dealerships already and although approved I did not like their terrible customer service and felt like the sales associates were not listening to us. Mr. Ray Johnson from the beginning listened to my husband and I, made us feel like we were a priority, and went above and beyond to ensure we had a pleasant car buying experience. The sales manager Mr. Emanuel Matthews was also amazing, ensuring we received the warranty I wanted and making us feel very welcomed and comfortable. We left Reed-Lallier Chevrolet happy, and confident in the purchase we made. I highly recommend this dealership! These two gentlemen are the best at what they do! xoxo The Jackson Family More

BAIT AND SWITCH I RECEIVED A COUPON FOR A $99.95 BRAKE JOB. I CALLED TO MAKE AN APPOINTMENT.WHEN THE SERVICE PERSON FOUND OUT I HAD A 2013 HYUNDAI ELANTRA HE SAID I C I RECEIVED A COUPON FOR A $99.95 BRAKE JOB. I CALLED TO MAKE AN APPOINTMENT.WHEN THE SERVICE PERSON FOUND OUT I HAD A 2013 HYUNDAI ELANTRA HE SAID I COULD NOT USE THE COUPON, IT WAS FOR GM CARS ONLY. I TOLD HIM SINCE THIS WAS NOT PRINTED ON THE COUPON I WOULD LIKE THAT STATEMENT IN WRITING. HE SAID THE GENERAL MANAGER WOULD CALL ME. I TOLD HIM HE COULD JUST EMAIL ME THE STATEMENT IF HE LIKED. I NEEDED IT FOR MY COMPLAINT TO THE NC ATTORNEY GENERAL. THE NEXT MORNING I WAS RUDELY AWKENED BY A MAN CLAIMING TO BE THE GENERAL MANAGER AT 7:50 AM! NO APOLOGY FOR WAKING ME EITHER. HE ASKED ME WHAT MY QUESTION WAS? HE WAS TOLD TO CALL ME AND THAT WAS ALL. WHEN I EXPLAINED HE SAID IF HE COULD GET THE AC DELCO PARTS, THEY COULD DO MY BRAKES AND HE WOULD GET BACK WITH ME. IT IS NOW 8:30 PM AND NO ONE HAS CONTACTED ME. THE COUPON EXPIRES TOMORROW,APRIL 30, 2014. I DO NOT RECCOMEND REED-LALLIER TO PURCHASE OR SERVICE A CAR. THEY DO NOT APPEAR TO BE CONSUMER "FRIENDLY". THE SERVICE PERSON ASKED ME SUCH QUESTIONS AS: HOW MANY MILES ON YOUR CAR? (ABOUT 33,000) WHAT'S WRONG WITH YOUR BRAKES? (IF I KNEW THAT I COULD PROABLY FIX THEM MYSELF!) I TOLD HIM NOTHING THAT I WAS AWARE OF BUT JUST IN CASE THEY WERE GOING BAD,$99.95 WAS A GOOD PRICE! I GUESS THAT WAS THE WRONG ANSWER! More

2014 Chevy Sonic Mr. Dwayne Patterson was very straighforward and honest with the vehicles. He was also very helpful with getting us the vehicle we came in to purchase Mr. Dwayne Patterson was very straighforward and honest with the vehicles. He was also very helpful with getting us the vehicle we came in to purchase. The exact vehicle was not available but he helped us get the accessories that we wanted put on a vehicle that was already in the lot. He sat down with us and tried to find other options online and he also took us around and showed us other vehicles that we might be interested in. All in all, we found the vehicle we wanted and were able to get the accessories we wanted ordered and installed by the dealership. The price was very reasonable and Mr. Patterson was able to get us the military discount which helped alot more. More

Great Experience Mike Lallier helped out the Scouts, I told him I would return when I needed a vehicle. Ray Johnson was my sales consultant, he has a great attitude a Mike Lallier helped out the Scouts, I told him I would return when I needed a vehicle. Ray Johnson was my sales consultant, he has a great attitude and gets things done. I liked the dealership and sales process so much I returned the next day to buy another car for a family member. I recommend this dealer. Jim More

EXCELLENT CREW!!!! Today I had what I can only describe as the best car buying experience ever. I was looking for a vehicle to replace my gas guzzling Dodge truck and wa Today I had what I can only describe as the best car buying experience ever. I was looking for a vehicle to replace my gas guzzling Dodge truck and was helped by the most customer service oriented crew that anyone could wish for. My salesman was Ray Johnson who went the extra mile to make my car buying experience excellent and the manager Bobby Snipes offered me a fair price for my trade without having to haggle or feel cheated he just stepped up and made a fair offer right out of the gate to earn my business. Finance dept. Manager Emanuel Matthews was professional and a pleasure to work with he answered all my questions and didn't try to pressure me into buying anything I didn't need he found me the best rate that I qualified for. Overall I couldn't have asked for a better team to work with and I will recommend them to my friends for their automotive needs. BRAVO see you again. Thanks again Ray..... Jim......... More

New- used car! I stopped in to check if a car we had been looking at was still on the lot, Ray was friendly and even let me drive it to where my husband was working I stopped in to check if a car we had been looking at was still on the lot, Ray was friendly and even let me drive it to where my husband was working so he could test drive! Ray worked via texting and cell phone conversation to get the deal done, which takes patience. Everyone was great! More

Review I would like to day that my experience with Mr Ray Johnson was very pleasant. He helped me get into a new car and get a fair trad in value for my old I would like to day that my experience with Mr Ray Johnson was very pleasant. He helped me get into a new car and get a fair trad in value for my old card. Service was friendly and we where in and out in no time. Thank you More

Awesome Service!! The moment I stepped out of my car, an auto salesman by the name of Dwayne Patterson was already welcoming me to Reed-Lallier. Dwayne was very friendl The moment I stepped out of my car, an auto salesman by the name of Dwayne Patterson was already welcoming me to Reed-Lallier. Dwayne was very friendly and very willing to help me make my decision. I was there to test drive a 2014 Chevy Cruze I had previously seen on the website. Dwayne walked me through all the steps, made me feel valued as a customer and was very honest with me in terms of pricing, history of the car and the the next steps in purchasing the car. I went on a test drive and I fell in love with this car. it rode smoothly and I felt very comfortable driving it. I decided to purchase the car and Dwayne was able to help me get started on the process. Afterwards, I was able to meet with the Finance Dept. and Emmanuel Matthews helped me sign all the contracts and explained to me in detail what each meant. To say the least, it has been 3 days since I've had my Chevy Cruze and I love love my car, all thanks to Dwayne Patterson. The only bad experience I had at Reed-Lallier was that the guy who did a detailing job on my car did not clean it well. I understand that I purchased a pre-owned vehicle but my car feels new to me and I did not appreciate that the guy did not take great care of it. Besides that, I am a very happy customer and I will be referring some friends to Dwayne Patterson at Reed-Lallier Chevrolet. More