Reed-Lallier Chevrolet - Service Center
Fayetteville, NC
67 Reviews of Reed-Lallier Chevrolet - Service Center
I made this purchase of a 2011 Avalanche after a (Not at Fault) traffic accident/head on collision that resulted in my 2009 Avalanche being totaled. The sales person (Josh) was fantastic. I could not even d Fault) traffic accident/head on collision that resulted in my 2009 Avalanche being totaled. The sales person (Josh) was fantastic. I could not even drive because of injuries sustained in the accident, and had someone drive me to the dealership, My Avalanche (2009) saved my life. Point of impact was over 120 MPH, but because of the air bags and the way the Avalanche is built, I should have never walked away. So I will always own a chev and will always purchase them from REED-LALLIER. I just had it serviced for the first time and the service rep was outstanding and the dealership far exceeded my expections and has so over the last 10 years. when I purchased my first vehicle from them. Thomas Faucette 1SG ® Raeford, NC More
The very best people are at Reed-Lallier Chevrolet.I always get wonderful service,the same service people.Need a new car? Go see them!They will work with you and the family of Reed-Lallier makes you fee always get wonderful service,the same service people.Need a new car? Go see them!They will work with you and the family of Reed-Lallier makes you feel like family.One of the best reasons is that you get treated with respect,from the owners right down to the service employers.Highly recommend go to Reed-Lallier,you will not want to go anywhere else. yours trutly Amelia(Joyce)Bilby More
Overall, I had a great experience with the service department. It was great to get my car back in about an hour. I do have to call them back though, tires were rotated on the car and now I am having p department. It was great to get my car back in about an hour. I do have to call them back though, tires were rotated on the car and now I am having problems with the tire pressure monitor system. This was my first time going to this dealer as I have just bought a used Chevrolet this year. We'll see how my experiences go as I continue to go to them for service. More
Bobby Dwyer did a great job working with me. John Quinn was very professional and did everything he could to make sure I was a satisfied customer. Thank you, Jeremy Jordan was very professional and did everything he could to make sure I was a satisfied customer. Thank you, Jeremy Jordan More
All of my experiences with Reed-Lallier have been very positive. On thus recent visit , the service department corrected a deficiency that a competitor here in town had messed up on my car. My car was wor positive. On thus recent visit , the service department corrected a deficiency that a competitor here in town had messed up on my car. My car was worked on quickly and Bobby kept me informed during the whole process. I will never go anywhere else to service to my vehicle! Thanks! More
Murphy was considerate and made sure that my problem was resolved. When she had to be gone on the scheduled pickup day, she made sure that she briefed another consultant to assist me when I arrived. A very resolved. When she had to be gone on the scheduled pickup day, she made sure that she briefed another consultant to assist me when I arrived. A very pleasant experience, which went a long way in making a happy day. More
I had a great experience, Amanda kept me informed every day how far along my repairs were. Really enjoyed getting back a super clean vehicle. Hope I do not need any body work in the near future, but if I day how far along my repairs were. Really enjoyed getting back a super clean vehicle. Hope I do not need any body work in the near future, but if I do, reed Lallier will be my first choice. More
I have always been very satisfied with the quality of service I have received at Reed-Lallier. James is the best service (mechanic) tech I have ever had to work on any of my cars. He has been the prima service I have received at Reed-Lallier. James is the best service (mechanic) tech I have ever had to work on any of my cars. He has been the primary service person since my Trailblazer was new. All the service reps have always gone out of their way to make my involvement with them both professional and personal. Reed-Lallier is always my first choice in service and in sales. More
First I have mention that Reed Lallier is an exception Organization. I want express my sincere appreciation for the assistance from this dealership (and via GM) for providing warranty service and a "comp Organization. I want express my sincere appreciation for the assistance from this dealership (and via GM) for providing warranty service and a "complementary first vehicle servicing" for my vehicle. I had a defective leather seat backing, service light/computer problem, a peeling interior silver door handle and a second time repair or replacement of the driver side front headlamp assembly. I am indebted to the dealership; they have earned my respect first through four new vehicle purchases within the past 24-months, but also with the First Class Customer Service after the sale. This is the best experience and customer service I have ever received from any vehicle dealership. Bobby was courteous, and continuously updated me with 1-2 phone calls updating me about what had to be done to repair the vehicle. He immediately put me into a rental but since parts had to be ordered, it was exceptionally well received that he phoned to keep me apprised of when to expect my Cobalt's return - Reed Lallier and Bobby actually exceeded their predictions of service time completion/return of the vehicle. Initially, Elaine took me to Bobby and she also followed up with me and made me feel welcomed and important (most dealership's have personnel that are just make you feel afraid/worried about what the cost is going to be or you don't trust them). At Reed Lallier, I now know I can trust their Service Department - this in addition to the trust I place in Mike Lallier who has actually played a part in each deal for a new car purchase. GM should know that this dealership is A+. I can say this as I once worked for dealership as a sales consultant and I left the car business based on how that Nissan dealership talked about customers within the Dealership. Reed Lallier is a place where the customer service department is just as good as the new car sales department - they treat you fairly; they give the customer a fair deal or honest after sales service support. Edwin & Hui Sook McClannan More
Steve is a wonderful advisor and with the assistance of Amanda everythings went very smooth. He was very helpful to me and made this a great customer experience. I could tell that Amanda is also a great as Amanda everythings went very smooth. He was very helpful to me and made this a great customer experience. I could tell that Amanda is also a great asset because she was running around helping everyone out to ensure that the customer was promptly seen and taken care of. Gene found the issues and explained that they were all fixed and why it was a issue when I seen him at the dealership. So with Steve there everyone worked together to ensure the issues were resolved and in a timely manner. More