Reed-Lallier Chevrolet - Service Center

Will was extremely friendly and professional, after telling him it was my wife's vehicle he tailored the conversation towards her, took her for a test drive so she could explain the problems she was ha telling him it was my wife's vehicle he tailored the conversation towards her, took her for a test drive so she could explain the problems she was having and being with her he could understand. After checking the vehicle, called her to give her an estimate, before starting on the repairs. When completed, took her on another test drive to see if she was satisfied. Estimate was close to actual bill. We have put over 300 miles on it since then, vehicle drives like new. More

Reed Lallier had great great deals and great service. I would recommend them to anyone looking for a quality vehicle for a great price. Check it out yourself. would recommend them to anyone looking for a quality vehicle for a great price. Check it out yourself. More

My experience with reed lalier chevrolet was due to a recall on the fuel pump module. I called reed lalier upon recieving the notice for the recall and they were so professional and ready to help me . recall on the fuel pump module. I called reed lalier upon recieving the notice for the recall and they were so professional and ready to help me . They imediately ordered the part for my vehicle. I was very pleased with my visit to reed lalier chevrolet thank you mary williams More

This morning I brought my truck in for an appointment to the Reed Lalier Service Dept. Bobby Dwyer comes walking up. There was no hand shake or proper greeting from him. In fact, he was accompanied by a the Reed Lalier Service Dept. Bobby Dwyer comes walking up. There was no hand shake or proper greeting from him. In fact, he was accompanied by a woman who asked me if I had moon shine in my cup because she said she needed a drink. I thought this to be wierd. But, at least her voice and demeanor was friendly in nature. Bobby Dwyer was very argumentative and disrespectful in his tone and completely lacked friendliness the whole time we discussed my truck. Instantly I felt more like a prisoner instead of a customer. and it seemed I could not even talk without him responding in a rude un-professional way. The guy acted like he was the smartest person on the planet but his people skills were very weak. He brought me inside the office with an attitude and never received the first smile from this "service" provider. I came in with a few things on my truck I wanted checked out. Basically I wanted a 24 point inspection and for the pros to tell me what they found. Well, He decides to try and get me to sign for $390 worth the diagnosis fees to check a window leak, brakes/ wheel hub and air conditioner. I came in with the intentions to possibly pay $100 for my extended warranty to cover some things on my truck. But, I must say it wasn't the price of his fees that bothered me as much as his attitude and demeanor. I probably would have paid it. He does not need to be interacting with people at a dealership in my opinion with his rude tone and lack of friendliness. I say put him in the back room and let him use his knowledge there. Either way this was a very rude and disrespectful morning where I was treated like a prisoner not a customer at The Reed Lallier Chevrolet Service Department. I hope to never see that man again. Please take your truck or car somewhere else. More

I was treated as a VIP when I needed something as simple as a rear window wiper blade. Mr Ted Rabens in the Parts Dept of Reed-Lallier Chevrolet went the extra mile to see to it that my part was received o as a rear window wiper blade. Mr Ted Rabens in the Parts Dept of Reed-Lallier Chevrolet went the extra mile to see to it that my part was received overnight and contact made immediately upon receipt. In a city where customer service is sadly lacking, I was impressed by the dedication and professionalism of this employee. More

The service rep who wrote me up was fast and too the point. The service performed the changing of the belts and locating a short in my wiring was done very fast. I'am pleased with the speed of repa point. The service performed the changing of the belts and locating a short in my wiring was done very fast. I'am pleased with the speed of repair and the price was reasonable. More

I have a 2010 Equinox and it neeeded a complete engine replacement due to internal engine warranty issues. the entire process was exceptional! Catherine and Robie (service techs)took care of evrythi replacement due to internal engine warranty issues. the entire process was exceptional! Catherine and Robie (service techs)took care of evrything and all I had to do was show up and get my loaner vehicle. After the new engine replacement the vehicle was washed and cleaned. I walked in, grabbed the keys and was out of the dealership in 10 minutes. What an amazing experience. I could not believe how painless it was as I was prepared for the worst. Reed-Lallier has exceptional costumer service. More