Reed Nissan

DO NOT GO HERE! THEY USE LOW BALL TACTICS! This dealer uses low-ball tactics to sell their vehicles. My husband and I went in just looking and had a car to trade in. They took the keys to our c This dealer uses low-ball tactics to sell their vehicles. My husband and I went in just looking and had a car to trade in. They took the keys to our car and when I asked for them, they would not give them back and I did not understand why? Then, I told them I wanted to go through my credit union and they kept saying they would but then ran my credit behind my back and went through a completely different credit union. They also charged us charges that I did not even know about and they did our loan for 6.5 years which we never discussed and we did not know this either until after the fact. Dishonesty is deceptive and not a good business practice at all! Be warned! They also said we had warranty and that we could take our vehicle to any dealer because we were from out of town and then when we tried to go to our local dealer, they said we had to pay? Why? Your business practices are unethical and deceptive and it is not right at all! More

Great Customer Servie Went to Reed because of an online ad for a used Nissan Quest.I worked with Anthony Santiago. He was very friendly, professional and helpful. He worked Went to Reed because of an online ad for a used Nissan Quest.I worked with Anthony Santiago. He was very friendly, professional and helpful. He worked with me trying to get the best deal. I went there pretty much ready to buy that vehicle , but he didn't know that. I Had read all the details including the Carfax. I had a number in mind, and he helped me get close to that number. I had my 10 year old granddaughter with me and he was very congenial with her. She said later that he was very nice. He went through all the bells and whistles with me, set up my bluetooth, helped me get the app on my phone that would walk me through everything about the car. I was in a time crunch and he quickly helped me through the process, while covering everything. The financial department was very efficient and had everything ready right away. Don't remember his name, but cudos to him too. I had more questions, and Anthony invited me back the next day and was very helpful. More

Worst car buying experience Had a great experience here in 2013 when I bought my new Altima, so much so that I referred two coworkers. Found a car on Reed's website and submitted Had a great experience here in 2013 when I bought my new Altima, so much so that I referred two coworkers. Found a car on Reed's website and submitted a request to test drive. When I get there that car isn't available yet and they try to sell me on one out of my budget. I told them multiple times that I didn't want to pay more than a certain amount and was assured that with financing through McCoy they could get me to what I wanted to pay. They couldn't, shocker!! I tell them to contact me when the car I want is available. They had me come back two times because "they were able to work something out". Yes, they lowered the price by $50 but they were still trying to sell me the initial out of my budget car. The last time I come back to finally test drive the car I wanted to purchase, they told me that they can't finance me at the same terms as with the initial "out of budget car" and my payments would be the same even on the cheaper car. Seriously?!?!? What makes you think that the FOURTH time I would decide that my budget has mysteriously changed?? I couldn't even talk to the first finance guy who assured me going with a car that's $3000 cheaper would put me at monthly payments I'm comfortable with. Instead they had me dealing with John B., some pompous a** who could give two xxxxs if he could make it work for me or not. Oh, he offered to fill up my gas tank for the inconvenience. Needless to say, I passed. My sales person was very knowledgeable and helpful but the finance department is full of xxxxxxxx that bank on the fact that they can fast talk and wear you down to the point where you ultimately sign whatever b.s deal they put in front of you. I have never been to a car dealership that has tried this hard to not sell you a car .Never purchasing from Reed again!! More

my experience was great reed Nissan it's a nice place to shop for a nice car their very friendly and there's three nice guys there name George, Jay, And John. they really wor reed Nissan it's a nice place to shop for a nice car their very friendly and there's three nice guys there name George, Jay, And John. they really work hard and have patience with you and help you find the car you like. they help me and mother find a nice car. they are awesome More

Hamid, Hmaied, and Vince I had two salesmen help me the day I bought my Rogue, Hamid and Hmaied. They both were very helpful. Hamid walked around to each and every Rogue in t I had two salesmen help me the day I bought my Rogue, Hamid and Hmaied. They both were very helpful. Hamid walked around to each and every Rogue in the "storage area" across the street to help me find exactly what I wanted and Hmaied (I hope I'm spelling his name right.) seemed to know where one was in some super secret hiding spot which was the one I was looking for!!! They answered all my questions and we're both very personable. I also wanted to mention Vince in the service department, I'm guessing. He helped me set up an appointment for my window tinting and was waiting for me out front the day I went in to get it. Super nice guy. He knows what customer service is supposed to be. All 3 of them do. More

Awsome I went just to look. And oh my goodness I bought a new car. Mike was really great. I thought it would be a huge ordeal but he listened and got me exac I went just to look. And oh my goodness I bought a new car. Mike was really great. I thought it would be a huge ordeal but he listened and got me exactly what I wanted and it didn't take long. He is great. Go see him if you're looking. No pressure just a great guy More

Outstanding! Anthony Santiago took the time to give me all of my options and was never pushy. I ended up getting a car that I LOVE and can afford. He even took the Anthony Santiago took the time to give me all of my options and was never pushy. I ended up getting a car that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Anthony Santiago. More

Service Hello, I would like to thank Jay Gonell for his outstanding service today with helping me select a certified pre-owned Altima. I would like to give h Hello, I would like to thank Jay Gonell for his outstanding service today with helping me select a certified pre-owned Altima. I would like to give him a rating of 5 stars across the board. Thank you, Jarius Glover More

Elvis The King of Cars!! Wow I would of definitely got a car a long time ago if I met Elvis first! The experience was amazing! He literally helped me learn the car and I felt Wow I would of definitely got a car a long time ago if I met Elvis first! The experience was amazing! He literally helped me learn the car and I felt really confident in my purchase!! Elvis was exceptional and I would definitely recommend him to anyone looking for a car. More

simple with many options No high stress salesman pressuring us fir a sale. It was simple, informative, and helpful. And we leave with a good reliable car. Happy to be a return No high stress salesman pressuring us fir a sale. It was simple, informative, and helpful. And we leave with a good reliable car. Happy to be a returning customer. More