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Regal Acura

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.4
854 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 854 reviews

January 01, 2025

I was very satisfied with my whole experience. I got checked in and sat in a nice waiting room and midway was checked on to make sure I was OK. My service manager walked me to check out and walked More

by Kstrouse
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Regal Acura responded

Kstrouse, we're delighted to hear about your positive experience at Regal Acura! It's great that our team took such good care of you during your visit. Thank you for sharing this feedback with us!

December 31, 2024

Mat was great and very helpful and so was Debbie with my shuttle back to work! More

by humphries1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 02, 2025 -

Regal Acura responded

Thank you for sharing your experience! Matt, Debbie & the rest of the team hope to see you again next time here at Regal Acura!

December 24, 2024

Went to a get a tire replaced. It took 2 hrs to change one tire. More

by browna426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
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Dec 24, 2024 -

Regal Acura responded

We appreciate your feedback and will share this with the team. Please don't hesitate to reach out if there is anything else we can assist with moving forward. We look forward to earning the fifth star next time! Thank you! - Regal Acura

December 24, 2024

Good service , slow start, but it went into full gear, after the service person came to the car More

by Peppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Stuckey
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Dec 26, 2024 -

Regal Acura responded

Thank you for sharing your honest review. We look forward to working with you again in the future at Regal Acura!

December 21, 2024

Rob took care of all my auto needs in a timely and professional manner. Will continue with Rob as my service contact on my new ZDX. More

by RONALD.AULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Regal Acura responded

Hi Ronald, we're delighted to hear that Rob provided you with excellent service at Regal Acura. We look forward to continuing our support for your new ZDX! Enjoy your new ride!

December 21, 2024

Excellent communication. Excellent service. I appreciate the shuttle service. I was able to still work and have my car repaired. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Regal Acura responded

Hi Terry, we're delighted to hear that our communication and shuttle service made your experience at Regal Acura convenient. We look forward to serving you again! Safe travels!

December 21, 2024

Levi was awesome, I didn’t have to sit at the dealership for hours! Really enjoyed working with him this time. More

by allisonholt80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi
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Dec 23, 2024 -

Regal Acura responded

Hi Allison, we're delighted to hear that Levi made your experience at Regal Acura efficient and enjoyable. We look forward to serving you again! Safe travels!

December 19, 2024

The wait was too long for a scheduled maintenance appointment. The waiting room was very crowded. More

by vanorsdalejames
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Regal Acura responded

We appreciate you leaving us your feedback and we're disappointed that you didn't have a five-star experience. We value your input and will address this with our team to ensure future visits meet our expectations. Please give us a call if you have additional information that will help us improve. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

December 19, 2024

Both Troy and finance manager would both great and patient with me and the purchase the day I picked the car up with was the greatest car deal I’ve ever experienced. More

by amandasurat
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Regal Acura responded

We're delighted to hear that Troy and our finance manager made your car purchase experience at Regal Acura the best one yet! Thank you for choosing us, and enjoy your new ride!

December 19, 2024

Spent 260 dollars in a routine oil and filter change with all the extra added stuff and did not get the complementary outside car wash. More

by ELIZABETHCV17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
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Dec 23, 2024 -

Regal Acura responded

Elizabeth, I apologize for the oversight regarding your complimentary car wash. We strive to provide complete service and it's disappointing we missed this detail. Please reach out so we can make it right on your next visit. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

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