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Regal Acura
Lakeland, FL
738 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 738 reviews
November 25, 2020
I always feel welcome and taken care of here. We felt safe here in light of COVID at this appt., also. Chrissy does a great job for us! safe here in light of COVID at this appt., also. Chrissy does a great job for us! More
by T_SCHIPFER
Verified Customer
Helpful November 25, 2020
Ray was able to get me in on short notice due to my battery failing, but also got the oil and tires serviced. Great service! battery failing, but also got the oil and tires serviced. Great service! More
by Waterrpage
Employees Worked With
November 16, 2020
Service work was completed in the time promised and for the estimated price. Chrissy was very helpful. We will return for our next scheduled maintenance. the estimated price. Chrissy was very helpful. We will return for our next scheduled maintenance. More
by ROB58RUS
Employees Worked With
November 13, 2020
Ray Taylor was great to work with and communicated clearly. Never seemed too busy to listen and answer customer questions. I will be contacting him again when my vehicle needs to be serviced. clearly. Never seemed too busy to listen and answer customer questions. I will be contacting him again when my vehicle needs to be serviced. More
by WHOLUBA33809
Employees Worked With
November 10, 2020
The service was completed quickly without any issues. My car was washed and cleaned before I picked it up.word word word word word word car was washed and cleaned before I picked it up.word word word word word word More
by RTEBBE00
Employees Worked With
November 09, 2020
Great service. Adam has been my go to and has always taken great care of me. Moved from Texas and looked for a new dealership to service my Acura. Found my home with Regal Acura! taken great care of me. Moved from Texas and looked for a new dealership to service my Acura. Found my home with Regal Acura! More
by Shawn Molina
Employees Worked With
Adam Phillips
November 09, 2020
The service was informative, quick, and friendly. Appreciated the advice and commentary car wash. I will return for future service and I will also recommend to others. Appreciated the advice and commentary car wash. I will return for future service and I will also recommend to others. More
by KIMWILLIAMS0
Employees Worked With
Kyle Cook
November 07, 2020
Work requested not shown as done. Service adviser never called to indicate whether or not vehicle was ready. Customer called 3 times and left on hold 2 of those times without anyone answering. Never heard called to indicate whether or not vehicle was ready. Customer called 3 times and left on hold 2 of those times without anyone answering. Never heard from adviser except receiving text asking for a rating of 5. More
by VTROIANO
Employees Worked With
Prefer not to name adviser.
November 05, 2020
Chrissy Hartman is the best of the best in the Service Department. I have always trusted her and know my car will be in excellent condition. Department. I have always trusted her and know my car will be in excellent condition. More
by corky
Employees Worked With
November 04, 2020
I waited a little over 4hours for my service. This was unacceptable since it only included an oil change, tire rotation, and a recall of the airbag inflator. I don't blame the service advisor for this, bu unacceptable since it only included an oil change, tire rotation, and a recall of the airbag inflator. I don't blame the service advisor for this, but you would agree that the wait time was excessive. More
by SERGEST
Employees Worked With
Rob Young
