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Regal Acura

Lakeland, FL

4.5
742 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 742 reviews

November 09, 2020

The service was informative, quick, and friendly. Appreciated the advice and commentary car wash. I will return for future service and I will also recommend to others. More

by KIMWILLIAMS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Nov 18, 2020 -

Regal Acura responded

Awesome, thank you!!

November 07, 2020

Work requested not shown as done. Service adviser never called to indicate whether or not vehicle was ready. Customer called 3 times and left on hold 2 of those times without anyone answering. Never heard More

by VTROIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prefer not to name adviser.
Nov 09, 2020 -

Regal Acura responded

Thank you for your feedback, so that we could look into this further would you please reply privately with your name & telephone number so we can look up you records? Thank you, Alaina Southern Customer Service Manager 863-333-4633

Nov 09, 2020 -

VTROIANO responded

Your email says to respond privately but this box indicates that the response is public.

November 05, 2020

Chrissy Hartman is the best of the best in the Service Department. I have always trusted her and know my car will be in excellent condition. More

by corky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Regal Acura responded

Thanks, we think Chrissy is pretty great too

November 04, 2020

I waited a little over 4hours for my service. This was unacceptable since it only included an oil change, tire rotation, and a recall of the airbag inflator. I don't blame the service advisor for this, bu More

by SERGEST
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Young
Nov 09, 2020 -

Regal Acura responded

Thank you for your feedback, so that we could look into this further would you please reply privately with your name & telephone number so we can look up you records? Thank you, Alaina Southern Customer Service Manager 863-333-4633

November 02, 2020

Look no further. You won't get a better deal or have a better sales experience. Great from the top down. Contact Sonny Glover, General Manager, who is very professional, polite, and interested in servin More

by .....
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Regal Acura responded

Congratulations on your new vehicle! We appreciate your continued loyalty to Regal!

October 28, 2020

I have been going to Regal for service for several years. Rob is a great service advisor and he and his associates always treat me well. More

by BRODWELL
Recommend Dealer
Yes
Employees Worked With
Rob Young
Nov 02, 2020 -

Regal Acura responded

Thank you, we appreciate you!

October 27, 2020

I really like the professional courtesy given and how they go above beyond to help their customers. I will always service my Acura here. Thank you for great service! More

by sdeliverme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Brown
Nov 02, 2020 -

Regal Acura responded

Thank you for the great review!

October 22, 2020

Rob has always been a great service person and he didn’t come short this time. He greets me as though I is only customer. More

by BISHOPKRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Oct 23, 2020 -

Regal Acura responded

Thank you, we think Rob is pretty great too!

October 19, 2020

Always a pleasure to do business with Regal of Lakeland.Everyone of the employees working there are kind and thoughtful. I will continue to bring my cars there for service. More

by JNDWOOFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Regal Acura responded

Thank you for the review! We look forward to working with you again on any future service/sales needs that you may have!

October 19, 2020

Excellent service, feel confident and comfortable doing the service for my car in Regal with Mr. Ray, he’s Excellent and friendly, know what he’s doing More

by vivianpr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Regal Acura responded

Thank you Vivian! We agree Ray always give his customers excellent service!

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