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Regal Acura - Service Center

Lakeland, FL

4.4
689 Reviews
Call Service Center (888) 705-3751

689 Reviews of Regal Acura - Service Center

Sort by
September 13, 2025

I want to tank Troy, who is the one who put me on and help me all the way through the process excellent seller excellent human being. He always got a bump and beyond with their customers. Thank you very More

by ivanpuello0914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2025 -

Regal Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Acura. Johnny Mullins - Service Manager - 863-356-4439

August 29, 2025

Too many sales people talking on their speaker phone trying to make deals. Very annoying. More

by dianejean21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2025 -

Regal Acura responded

Diane, thank you for the feedback; we will make sure it gets addressed with our team so we can make improvements in this area moving forward. Please feel free to reach out directly if you have any additional questions or concerns. Respectfully, Johnny Mullins - Service Manager - 863-356-4439

August 16, 2025

Rob does a great job personality Customer Service a top-of-the-line great caring. Make sure you get stuff done call you let you know where you are always follow up good job. More

by joybw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Aug 16, 2025 -

Regal Acura responded

Thanks for sharing your thoughts about your experience with Regal Acura. We appreciate your business and hope to see you again soon! Johnny Mullins - Service Manager - 863-356-4439

August 03, 2025

Good fast service. Rob was very helpful with everything required for the car maintenance. Waiting area is great More

by KBAMBACH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Regal Acura responded

We are happy to hear Rob was so helpful and efficient! Thank you for choosing Regal Acura and for sharing your positive feedback.

July 23, 2025

Been working with Troy for several years trying to purchase something that fit. Thankful for his patience with my indecision. Purchased a CR V in 2019 and now an Acura in 2025. Could not be more pleas More

by Tburdeshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Miller - 5 Stars
Report | Print
Jul 24, 2025 -

Regal Acura responded

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

July 10, 2025

Had the right car for my trade-in. Very happy. Also the popcorn is appreciated. More

by tzmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hay
Report | Print
Jul 11, 2025 -

Regal Acura responded

Thank you! Congratulations!

July 05, 2025

Matt did a good job. Unfortunately, had my car in a week earlier. Wish this issue had been addressed then. More

by KGBOSWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hay
Report | Print
Jul 07, 2025 -

Regal Acura responded

I am sorry that it took more than one visit to address your vehicle's issue. Thank you for giving our team the opportunity to assist.

July 05, 2025

My first REGAL maintenance appointment as im leasing my RDX. 5 stars for me. Wendy my advisor Excellent! More

by meclendenen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy
Report | Print
Jul 07, 2025 -

Regal Acura responded

Thank you for sharing your experience! We are happy to hear that you are satisfied with our work and we look forward to assisting you again at Regal Acura.

July 03, 2025

Service at Regal has always been quick and reasonably priced. I have always had all automobiles served there. More

by hemarob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Regal Acura responded

Hi! We're delighted to hear that your experience with Regal was smooth and convenient! Our team is always here to make things as easy as possible for you.

July 02, 2025

Good I don't have anything else to say Sorry nothing more to say at the moment More

by dawnmanz.realtor
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Report | Print
Jul 03, 2025 -

Regal Acura responded

Thank you for taking the time to share your review! We look forward to seeing you next time at Regal Acura!

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