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Regal Acura - Service Center

Lakeland, FL

4.4
677 Reviews

677 Reviews of Regal Acura - Service Center

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June 20, 2025

Shalymov provided great customer service. He kept me informed throughout the day while my car was being serviced, which made the experience smooth and stress-free. I appreciate his communicat More

by JM
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie- she was very sweet
Jun 21, 2025 -

Regal Acura responded

JM, we're delighted to hear that Shalymov's communication and professionalism made your experience at Regal Acura seamless and hassle-free. Thank you for sharing this positive feedback!

June 18, 2025

Leo, our service rep is always very friendly and professional. He keeps us up date on what our MDX needs and on any recalls. highly recommend him and the Regal service team. More

by linke27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Jun 18, 2025 -

Regal Acura responded

We're delighted to hear that Leo and the Regal Acura service team have been providing you with friendly and professional care. Thank you for recommending us. We look forward to continuing to serve your MDX needs!

June 18, 2025

Nate was great! Friendly, professional, and courteous. Thank you so very much for the recall service More

by Vinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Jun 19, 2025 -

Regal Acura responded

Vinny, we're delighted to hear that Nate provided such excellent service during your visit at Regal Acura. Thank you for sharing your experience with us!

June 15, 2025

Hands down one of the best dealerships in all of Lakeland Florida. I highly recommend Brandon over at Acura. More

by zbackar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Jun 16, 2025 -

Regal Acura responded

Thank you for the glowing recommendation! We're delighted to hear that Brandon and our Regal Acura team made such a positive impression. We appreciate your support and look forward to serving you again!

June 11, 2025

Great service and staff We appreciate the extras Michael Hall was very helpful. Thanks. We will be back!! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hall
Jun 11, 2025 -

Regal Acura responded

Linda, thank you for the kind words! We're delighted to hear that Michael and our Regal Acura team provided great service. We look forward to welcoming you back in the future!

June 07, 2025

Shalymov is very attentive and took care of my car right away. He is very helpful in giving info regarding what needs to be done with my car in the near future. Thank you! More

by AngieBach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Regal Acura responded

Thank you for sharing your positive experience with us at Regal Honda! We're delighted to hear that our team provided friendly and professional service, keeping you informed throughout the process.

June 06, 2025

I went for an oil change and tire rotation. The service was great, and my car was done quickly. Thanks for the great service. More

by mchess2775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Regal Acura responded

We’re really grateful and appreciate you taking the time to share your experience with us.

June 05, 2025

Leo was knowledgeable and very professional. I felt comfortable leaving my vehicle with him. I would definitely recommend friends and family. More

by irissanchez8681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo and Geo
Jun 05, 2025 -

Regal Acura responded

Iris, thank you for recommending Leo and our team at Regal Acura! We're glad to hear you felt comfortable with the service. We appreciate your support!

June 04, 2025

My advisor kept me informed of the status and set realistic expectations. It made me feel that he went above and beyond! More

by MJTUCZ0711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Regal Acura responded

Thank you!

June 02, 2025

Great dealership. Efficient service and nice waiting area. They’ve been helpful and friendly each time I’ve visited. More

by kmo1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Regal Acura responded

Thank you for the positive feedback! We're delighted to hear that you've consistently enjoyed your visits and found our team at Regal Acura helpful. We look forward to serving you again soon!

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