Regal Acura - Service Center

The representative helping us was wonderful however, the dealership has been issues since day one. We drive over 45 minutes each way every time we take the car to get serviced and it’s always an issue or mi dealership has been issues since day one. We drive over 45 minutes each way every time we take the car to get serviced and it’s always an issue or misinformation. Do not recommend. Not only do the salesmen surround your car before you even park and get out your car trying to get you into something else but also always a minimum of a 4- hour wait for any work to be complete. WILL NOT BE RETURNING. More

Everything went smoothly. Thank you! The car was picked up on time. Thank you again Rob Thank you! The car was picked up on time. Thank you again Rob More

Service was great although I do have a concern as to if the fluids were topped off with the oil change. This was a free oil change due to the extended warranty and when I came home I had to fill the washer the fluids were topped off with the oil change. This was a free oil change due to the extended warranty and when I came home I had to fill the washer fluid so it makes me concerned that the other levels were not checked. More

Excellent service completed in a timely manner. Excellent atmosphere and friendly staff members very accommodating. Excellent atmosphere and friendly staff members very accommodating. More

Michael was excellent and the problem was addressed under my new car warranty. But when leaving the dealership we noticed my drivers side door was ajar - off line. I didn't bring it in that way. Michael took my new car warranty. But when leaving the dealership we noticed my drivers side door was ajar - off line. I didn't bring it in that way. Michael took it back into the shop- door adjusted but not completely lined up. More

Rob was awesome. This was the 3rd time we were in for the same reason. Parts department claimed they had the part . The first time someone else had taken for the car This was the 3rd time we were in for the same reason. Parts department claimed they had the part . The first time someone else had taken for the car they were working on. The second time parts claimed they didn't have it Rob was extremely diligent about making sure the part was there and would be used for our car. More

Very customer oriented and helpful. Troy took time to explain the features of the new vehicle answering any questions we had.Would definitely recommend to others. Troy took time to explain the features of the new vehicle answering any questions we had.Would definitely recommend to others. More

Same great service as I’ve always received at Acura in Lakeland Thank you again Lakeland Thank you again More

xxxx regal and rob I will take my car to chuckie cheese before I come back their before I come back their More