Regal Chevrolet
Lakeland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Great experience Very friendly and knowledgeable Staff, no Pressure, great Southern hospitality. Gave me a lot of different options, including Purchase a used Vehicle Very friendly and knowledgeable Staff, no Pressure, great Southern hospitality. Gave me a lot of different options, including Purchase a used Vehicle or Lease verses purchase a new vehicle I bought a new More
They gave me price I was promised I was in and out in an hou Fast courteous service job was done in a timely manner. They did a visual inspection of an oil leak that I asked for and told me what I needed to hear Fast courteous service job was done in a timely manner. They did a visual inspection of an oil leak that I asked for and told me what I needed to hear. Thank you More
Would recommend with warning I have had good & bad experiences at Regal. Average customer service in the service center. I've had more bad then good experiences. My hood was dam I have had good & bad experiences at Regal. Average customer service in the service center. I've had more bad then good experiences. My hood was damaged, my paint was chipped when oil chages were completed. I was told a video recording would be reviewed and a manager would be in contact to settle the hood damage. That never happened and the gentleman whom told me these thinns no long works there. Hmmm, was it because he lies to customers or told the truth and managment didnt want customers to know they were at fault. Love the favt that my car gets detailed with every visit. Very cool perk, however not once has the inside crease of the front seats next to the console ever been vacuumed along with the rest of the car. 12 attempts and its never been done. My last visit, the mats were not even moved. Just vacuumed over. The repairs are done with quality work, products & last thought so I go back but Im also aware I need to chexk my vehicle before leaving as well! More
Seven Grand I was greeted, in the usual very professional manner, by an extremely busy service provider, Ms. Lisa. I described the symptoms of my troubles,after I was greeted, in the usual very professional manner, by an extremely busy service provider, Ms. Lisa. I described the symptoms of my troubles,after which, I was driven home in their shuttle. The next day I was advised of the problem, told parts would be shipped and the issue rectified. Regal did as described. Excellent service! More
Fantastic As Usual I marvel at how Lisa Guthrie Handles business and her customers. She is priceless. I have pointed out before to management what a jewel Lisa is. She i I marvel at how Lisa Guthrie Handles business and her customers. She is priceless. I have pointed out before to management what a jewel Lisa is. She is so consistent. More
Corvette Body Work I have been using the Regal dealerships for services over the years and the staff is always trying to do their best to meet my needs and expectations I have been using the Regal dealerships for services over the years and the staff is always trying to do their best to meet my needs and expectations More
2008 Ford F-250 6.4L diesel Customer service from Brian was good. Returned calls promptly. Auto technicians need better training and supervision. Guessing at what is needed to Customer service from Brian was good. Returned calls promptly. Auto technicians need better training and supervision. Guessing at what is needed to correct issues and charging customers for parts not needed. I had a wiring harness replaced for a low fuel pressure and then returned to me only to have it towed back in for a fuel pump and tech broke fuel lines because of lack of right tools. I had a bad alternator put in and then had to bring it back in to replace again. My truck spent the better part of 2 months in this shop and cost me $1100 for the wiring harness that was not needed. The main issues I have noticed is that mechanics choose whose vehicle they want to work on and not take on vehicles that might be big jobs. This dealership side sells diesel trucks but does not have a diesel . mechanic on staff. The used car side complaint I have is that the finance dept is selling warranty plans and telling customers it covers bumper to bumper and it really is a basic mechanical warranty. More
Great service at regal Very professional great service! Brian really care about my concerns and offered optional choice based on my needs. The team seem to be all focus on c Very professional great service! Brian really care about my concerns and offered optional choice based on my needs. The team seem to be all focus on customer awareness and made sure customers were given acknowledgment when they were in the service area. More
Service check up / Oil Change Best car dealership very nice people I definitely would recommend anyone to get there car serviced from them they are very respectful and polite peopl Best car dealership very nice people I definitely would recommend anyone to get there car serviced from them they are very respectful and polite people More
Best experience ever Absolutely best experience ever. So helpful and knowledgeable. They really care about you. I will be back for all my future car needs. Thank you for m Absolutely best experience ever. So helpful and knowledgeable. They really care about you. I will be back for all my future car needs. Thank you for making this experience less stressful. More