Back

Regal Chevrolet - Service Center

Lakeland, FL

4.4
829 Reviews

829 Reviews of Regal Chevrolet - Service Center

Sort by
June 19, 2025

Picked up my car and left with more problems than I came in with. Not happy at all. Dealership is not taking any accountability and is steadily trying to give me a bill. Does it make any sense how they try More

by PRECIOUS_DUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Erickson
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Everyone was very professional and friendly. Joe Platt was very helpful in letting me know what my problem was with my vehicle and what it would cost and when it would be ready. More

by jessecarrranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Generational and Very Accommodating Dealership. Knowledgeable Service Staff. Honestly Salespeople. Clean, convenient, cordial, organized, respectful More

by MAENZAC
Recommend Dealer
Yes
Employees Worked With
Shaun Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Wren
June 14, 2025

It was great all aroung Joe was very thorough. The shuttle driver was very friendly and the technician did clean work and did not leave any mess More

by rich10reinhardt
Recommend Dealer
Yes
Employees Worked With
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Platt
June 12, 2025

They did what I asked. The widows look great. Everything was on time. I love that I get a ride home and a pickup back. More

by CARANN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The driver Mike
June 12, 2025

Always good, but I sure miss Lisa Guthrie! ! Lisa was one of a kind and always spoiled me! When our business was completed she always made sure I got a big hug!! More

by doublediptoo
Recommend Dealer
Yes
Employees Worked With
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmy Andrew
June 11, 2025

Friendly staff but could not complete what I needed done. I have a Ford that I bought used from Regal but they recommended that I take it to a Ford dealership More

by chapie65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

This personnel at this dealership are very helpful and nice. Answered all my questions and concerns. More

by p3r3z.m0051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Lubbs
Jun 05, 2025 -

Regal Chevrolet responded

Thanks so much for sharing your experience with us.

June 02, 2025

Great service ! ! The service advisor kept me updated on my vehicle every step of the way I appreciate it that. More

by tilelady1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Regal Chevrolet responded

Thank you! We're so glad you had a positive experience and appreciate you taking the time to share it.

May 30, 2025

I've had my ups and downs, but wind up side of slide in the end. More

by dcompton12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Regal Chevrolet responded

Thank you! We all have ups and downs, and it's great to hear that you ended up on the positive side in the end.

1
...