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Regal Chevrolet - Service Center

Lakeland, FL

4.4
841 Reviews

841 Reviews of Regal Chevrolet - Service Center

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July 11, 2025

It was good. Only negative thing to say about it is the waiting area was very crowded. More

by JACKETSFN
Recommend Dealer
Yes
Employees Worked With
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmy Andrew
July 11, 2025

It was good. Only negative thing to say about it is the waiting area was very crowded. More

by JACKETSFN
Recommend Dealer
Yes
Employees Worked With
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmy Andrew
July 11, 2025

Had me in and out for a great price , friendly service as always , best in Lakeland More

by Phamilton1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Emmy is very professional and the service has always excellent. The sales department as well More

by Cdonker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Regal Chevrolet responded

Thank you for sharing your experience with us.

July 04, 2025

Two dissatisfied visits at service. Emmy needs a raise, as she patiently dealt with me. More

by Gatorbyt
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Regal Chevrolet responded

Thank you for sharing your feedback. We're truly sorry to hear that your visits didn’t meet expectations, and we take your concerns seriously. We're grateful to Emmy for her patience and professionalism. Your input helps us improve, and we hope to have the opportunity to provide you with a better experience in the future.

July 04, 2025

Excellent customer service. Goes above and beyond! I'm a happy customer! Keep up the great work More

by TRUCKER6096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Postlewait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy fiancee dept
Jul 07, 2025 -

Regal Chevrolet responded

We really appreciate your business and helping to share the word about Regal.

July 01, 2025

While the truck did take slightly longer than originally planned, Joe got me taken care of. Most concerns addressed, one issue outstanding that we will keep our eye on if it becomes a bigger issue. I prefer More

by andrew.ch
Recommend Dealer
Yes
Employees Worked With
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Platt
Jul 02, 2025 -

Regal Chevrolet responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

July 01, 2025

Professional timely and a great job I take my vehicle there anytime I need service More

by tritter0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Regal Chevrolet responded

Thank you!

July 01, 2025

Efficient service. Work done in a timely fashion. Great customer service nice clean customer care area More

by ETPICKETT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Fisher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Platt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Regal Chevrolet responded

I’m happy to hear that our team provided you with excellent service. Thank you!

June 29, 2025

On time with my appointment and courtesy and professional, kept me informed, worked with me on scheduling my follow up appointment More

by anyertheos2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Regal Chevrolet responded

Thanks so much for sharing your experience with us.

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