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Regal Chevrolet - Service Center

Lakeland, FL

4.4
851 Reviews

851 Reviews of Regal Chevrolet - Service Center

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July 29, 2025

The Service team is the best! They always understand what is happening with anh vehicle i bring in, and they always let me know my options. More

by sara.zines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Boswell
July 27, 2025

Always fast and great customer service! Never an issue to get scheduled fast and always taken care of ! More

by cdepepper21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Regal Chevrolet responded

Thanks so much for sharing your experience with us.

July 25, 2025

Scott is awesome as always Liz Scott is great, Scott is great, Scott is great More

by robert.watson3
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Erickson
July 25, 2025

Scott is awesome as always Liz Scott is great, Scott is great, Scott is great More

by robert.watson3
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Erickson
Jul 28, 2025 -

Regal Chevrolet responded

Thank you so much for taking the time to review us.

July 25, 2025

He was polite and kept me informed throughout the process. I appreciated the way he handled my issue. More

by SVOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Platt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Regal Chevrolet responded

We're delighted to hear that our team provided great service. Thank you for sharing.

July 17, 2025

The salesmen were awesome. They make you feel like family. Recommend them to any one More

by debbiewise7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Bigelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Regal Chevrolet responded

I’m happy to hear that our team provided you with excellent service. Thank you!

July 17, 2025

They kept me informed in the process of the investigation and were friendly and responded quickly More

by Mailbu87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Regal Chevrolet responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

July 16, 2025

Buenas atenciones muy profesionales todos gracias a Carlos Ortega por su atención y apoyo espero seguir disfrutando de su atención y amistad More

by carmelnduran25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Ortega
Jul 24, 2025 -

Regal Chevrolet responded

Gracias!

July 15, 2025

Service manager refuses to call back after many attempts trying to reach him. When he doesn't pick up, the switch board asks if you would like to leave your name and number and he will call you back. Have y More

by rcycle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Regal Chevrolet responded

We’re very sorry to hear about your recent service experience and the multiple frustrations you encountered. Clear communication and respectful service are priorities for us, and it’s clear we fell short in your case. We also regret that your interaction with our staff didn’t meet expectations. Every customer deserves to feel acknowledged and appreciated. Thank you for bringing this to our attention, we will be addressing your concerns with our management staff—we’re committed to improving from your feedback.

July 15, 2025

They make you feel at home,real friendly and very helpful,they have very good prices and a good selection of vehicles. More

by v04garrote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Regal Chevrolet responded

We’re so happy to hear you had a great experience at Regal. Thank you!

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