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Regal GMC

Lakeland, FL

4.2
414 Reviews
Regal GMC carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Lakeland. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. If you’re looking to lease your next GMC, at Regal GMC, we have competitive lease specials on new GMC vehicles. Regal GMC also has an extensive collection of quality pre-owned and certified vehicles at affordable prices. Whether you’re looking for new or pre-owned, Regal GMC is your trusted dealership in Lakeland. We look forward to seeing you soon.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 414 reviews

August 17, 2023

Very good customer service everything was perfect I have a diesel truck GMC and it’s hard to find good mechanics and I’m glad I took my truck to y’all. I was out of town I’m from Texas and in no time More

by Mrsheetmetalconstrution
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Regal GMC responded

Thank you for trusting Regal with your service needs.

Aug 22, 2023 -

Regal GMC responded

Thank you for trusting Regal with your service needs.

July 30, 2023

Darrel is great! We have worked with him for years. We will definitely be back! More

by BRANTJLANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Regal GMC responded

Thanks so much for sharing your experience with us.

July 27, 2023

Dealer didn't verify that they had the proper parts even though I made the appointment a week in advance. If they would have notified me I wouldn't have wasted half a day and gallons of gas. The appointment More

by Unsatisfied customer
Recommend Dealer
No
Employees Worked With
Megan Barnes
Jul 28, 2023 -

Regal GMC responded

Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We will use the feedback to make us better and to ensure this doesn’t happen again.

July 25, 2023

Came for an oil and transmission fluid change. My service representative, Megan Barnes, noticed on my service record that my transmission fluid had already been previously changed several months a More

by mohrwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes, Alondra Sandoval
Jul 26, 2023 -

Regal GMC responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again soon.

July 19, 2023

Same code arrived on my dash after paying 1,000 to repair the code p20ee More

by Juan Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alondra Sandoval
Jul 20, 2023 -

Regal GMC responded

Thank you for posting a review and we’re sorry to hear that your experience was not up to standard. We would like the opportunity to talk about your feedback further. Levi Dillard Service Director will be reaching out to you.

July 14, 2023

I had the pleasure of working with Regal, and I wholeheartedly recommend them for your new GMC purchase. From start to finish, the experience was exceptional, thanks to the invaluable assistance of More

by Aldo Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Galloway, Ken Huckabee, Austin Carrigan
Jul 26, 2023 -

Regal GMC responded

We strive to be the best we can be every day. It fills us with pride to know that our staff is meeting your standards.

July 13, 2023

Service was fast, fair priced and very efficient. Chrissy went overboard to help me out and get my car repaired. I will return to have my GMC Terrain serviced in the future. The waiting area was nice More

by DENNISBLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
Jul 14, 2023 -

Regal GMC responded

Thanks for the feedback Dennis, See you next time 😁

July 02, 2023

Took my car in 3 times for the same issue w/in my 90 day period only for them to leave me stranded this weekend without a way to get around. Either they don't know how to fix the issue, or they are patching More

by tcushnie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember names but names in my care are irrelevant, it's the way the company do business
Jul 03, 2023 -

Regal GMC responded

We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and have notified our Service Director - Levi Dillard and he will be in touch with you.

June 19, 2023

They were nice an tried to understand my situation worked with us to get the best possible deal we could More

by jimdunn215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug , Levi Dillard, Alondra Sandoval
Jun 19, 2023 -

Regal GMC responded

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

June 08, 2023

service tech try to talk me out of a warraty repair. lazzy. i went to another dealership, no problem no delay. More

by kitofig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Levi Dillard
Jun 09, 2023 -

Regal GMC responded

Thank you for your feedback, we will notify management and will address this with our staff.

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