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Regal Honda

Lakeland, FL

4.5
3,993 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,993 reviews

April 14, 2021

Chrissy is always friendly & professional. She always makes sure that everything is done right the first time. I am very satisfied with the service done. Thank you More

by SERVINHIM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Regal Honda responded

Thank you

April 14, 2021

Every time I go there I they do a great job on my car. And the service is awesome and very one is very friendly More

by FLABARBERA579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

Thank you Barbera!

April 13, 2021

Chrissy is the best! Most friendly! She is the reason we take our vehicles to Regal Honda. She is always willing and able to help us out. More

by E. Bussell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

We agree Chrissy is the Best and love that she takes such great care of her customers!

April 13, 2021

Very clean and friendly had to wait but they had snacks and waters which was very helpful after working all night and being hungry everybody was very friendly and very helpful More

by Lisalee9286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

Thank you for the feedback Lisa! We appreciate your patience and understanding when the wait time ran a little bit long!

April 13, 2021

Very pleased with tech. VERY DISAPPOINTED WITH VACUUM JOB, it was almost non existent. Tech offered to vacuum. I didn’t have time to wait More

by irisblooms9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Apr 16, 2021 -

Regal Honda responded

The vacuuming actually is non-existent. We only offer the complimentary carwash right now, not vacuum. If you let your service advisor know you are interested when the car is dropped off they will make sure it gets done!

Apr 17, 2021 -

irisblooms9 responded

I payed $11 for the vacuum. It wasn’t free

April 13, 2021

Working with Mike and Chelsey and Freddy was a very good experience. I never felt pressured to make a decision. I had never leased before Mike was very patient with me as I made my decision. I would definit More

by hestersue16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy and Chelsea
Apr 14, 2021 -

Regal Honda responded

Congratulations on your new lease! I know that Mike would be happy to work with anyone that you send his way :)

April 13, 2021

Service was prompt and fast. I was assigned to a different advisor,but on arrival he was not available. Mr. Taylor took over immediately and got the job done. More

by CILF1166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

We thank you for your understanding and patience. We are so glad that Ray could step in and get the job done!

April 13, 2021

Great service as always. Ray has always provide quick service and kept my cars running smooth for the last 15 plus years. He is the main reason I keep coming back More

by TSCHIDAKT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

We love Ray and definitely understand the loyalty that he inspires in his customers. He is one of a kind!

April 13, 2021

The staff at regal Honda was great. Brandon, Sammy, and Matt were awesome to work with! They were all very helpful and assisted me with any questions I had regarding my purchase. More

by Bapetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bell
Apr 13, 2021 -

Regal Honda responded

Thank you for choosing Regal for your new vehicle purchase!

April 13, 2021

Great customer service from service of my old Honda CRV to the new Honda Pilot each of these young men and their service provided will be forever remembered. Thank You! More

by joycerich52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Brown, Sammy De La Rosa
Apr 14, 2021 -

Regal Honda responded

We love hearing from our satisfied customers!

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