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Regal Honda

Lakeland, FL

4.5
4,064 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 4,064 reviews

April 20, 2021

Very good experience today.Service people was Very good experience today. Service people was professional and polite. Estimate was given for next visit. Coffee was availability while waiting whi More

by YHO58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Apr 21, 2021 -

Regal Honda responded

Thank you for taking the time to leave feedback regarding your recent visit to our service department. We appreciate your choosing Regal for your vehicle's service needs!

April 20, 2021

The service is always very efficient and they show care for your needs from the service write up to the end. Very friendly to the customer (Chrissy) and others. Appreciate the free wash at any time. Glad t More

by BMORGRAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Regal Honda responded

Thank you for the feedback, we appreciate your choosing Regal for your vehicle's service/repair needs!

April 20, 2021

Always clean and a laid back atmosphere. Everyone is friendly and helpful with continual updates on service status of your vehicle. Service thus far has been great. More

by KGB0217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Regal Honda responded

We appreciate your feedback and look forward to working with you again on any future service/repair needs that your vehicle may have!

April 20, 2021

I have to say these people don’t have the integrity required to work with customers. They make verbal agreements and then refuse to keep their word. There were 3 people against 1 when said customer sho More

by sherryzika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Greenhow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Farris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
Apr 21, 2021 -

Regal Honda responded

Sherry, We thought you left yesterday understanding the transaction with the help of your friend. Please Contact Customer Service Manager Alaina Southern at 863-333--4633 to assist.

April 19, 2021

Very helpful and quick. We’re a Honda family for many years. This car will keep us moving for many years to come. Thank you More

by Winniemarkarian
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baziel Cabrera
Apr 20, 2021 -

Regal Honda responded

Thank you

April 19, 2021

My Representative, Levi, managed to get me in and out servicing my vehicle with efficiency and professionalism. He was courteous and respectful. I enjoyed the visit to Regal Honda. More

by echino58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Apr 20, 2021 -

Regal Honda responded

Thank you, see you next time :)

April 19, 2021

Ms. Hartman was most attentive to my needs.I appreciate Ms. Hartman was most attentive to my needs. I appreciate her commitment to good customer Service. Regal should be proud of this employee. THANKS Ch More

by Prattkj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Regal Honda responded

We are SUPER Proud of Chrissy, thank you!

April 18, 2021

This is my second purchase at this dealership and the people who work there are terrific. I would highly recommend this dealership to anybody and I'm sure they would be well taken care of. Thank you ever More

by FISHBERKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Brown, Angelo Mendez, Jessica Torres, John Sinnerard, Levi Dillard
Apr 19, 2021 -

Regal Honda responded

Thank you, we appreciate you

April 17, 2021

Assisted me so much! He really cares for his customers and will do what he can to help us out! Great service and is very friendly and charismatic. More

by Ailemar Santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fresther Botello
Apr 19, 2021 -

Regal Honda responded

Thank you

April 16, 2021

Total ease of making a service appointment. Levi was quick to greet me and keep me informed. The checkout was fast and easy too. The service performed on my car was done with care. More

by gregjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Apr 19, 2021 -

Regal Honda responded

Thank you!

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