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Regal Honda

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
4,066 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 4,066 reviews

September 19, 2024

Regal is trying to diagnose my vehicle since 12/19/23. This will be the second time replacing my transmission and they cannot fix it. More

by CHINGFUE
Recommend Dealer
No
Employees Worked With
Megan Barnes, Megan Barnes
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Sep 26, 2024 -

Regal Honda responded

Thank you for sharing your experience, and I'm truly sorry to hear about the ongoing issues with your vehicle. I understand how frustrating it must be. Please know we are committed to finding a solution and ensuring your vehicle is properly repaired. Please feel free to reach out to Chrissy – Service Lane Manager to discuss further.

September 18, 2024

Rob was Courteous and responsive He explained the services details and allowed for my decision on the repair and dollars More

by Baking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Regal Honda responded

Thank you!

September 18, 2024

Mario worked tirelessly to get me in the right car at the right price. He was a pleasure to work with. More

by lelcoach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Norris
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Sep 19, 2024 -

Regal Honda responded

Congratulations on your new car!

September 18, 2024

Great experience all around. Professional and friendly. David communicated well pre and post purchase. I'm a repeat customer. More

by billdodd74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Schultz
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Sep 19, 2024 -

Regal Honda responded

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

September 17, 2024

I brought my car in for service and was there for over 2 hours. All I had done was an oil change and tires being rotated. I believe they washed it, but was a little disappointed that they didn’t vacuum th More

by rbryson10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
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Sep 19, 2024 -

Regal Honda responded

Thank you.

September 16, 2024

My first time time experience was great my friend gio made sure I was taking care of all around board at regal honda and will be coming in the future More

by bullockjerelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Costine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geo Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Cano
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Sep 19, 2024 -

Regal Honda responded

We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible.

September 15, 2024

Friendly staff, clean dealership and efficient. Enjoyed a complimentary meal at Charley’s on Regal More

by channafleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Regal Honda responded

We really appreciate your business. Please let us know what we can do for you in the future.

September 14, 2024

Quick turnaround, stayed in constant communication about the status of my car and very helpful and informative More

by ASHLEY NEWBROUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaylamov Issac
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Sep 19, 2024 -

Regal Honda responded

Thank you so much for this review. We really appreciate you being a customer.

September 12, 2024

My Ser Advisor was Austin Blomely. Got me in & out fairly quickly. Great service! Note this is second survey that came. More

by anniemarquis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Regal Honda responded

We're happy to see that you had a 5-Star experience at Regal. Thanks for sharing.

September 12, 2024

Have been burned over the years before Ray became my service rep. Charged for work not done, told I needed a new this or that and on prior maintenance was done, 4 days after service I had no brakes com More

by GLLLL40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
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Sep 19, 2024 -

Regal Honda responded

Thank you for your honest feedback. I’m truly sorry to hear about your past experiences, but I’m glad that Ray has been able to restore your trust and provide the level of service you deserve. It’s disappointing that you had such negative experiences prior, especially regarding the safety of your vehicle and the treatment you received when Ray wasn’t available. We value your loyalty and appreciate your patience throughout. I’ll make sure to pass along your kind words to Ray, and we’ll continue working hard to ensure you have the best service possible in the future.

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