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Regal Kia Lakeland

Lakeland, FL

4.6
6,249 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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951 Bartow Rd

Lakeland, FL

33801

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Showing 6,249 reviews

October 01, 2026

Justin always does an amazing job helping with figuring out what is needed for my car. Very knowledgeable, kind, process is always smooth and quick. More

by kiadixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your great review of Justin and his team at Regal Kia! We appreciate your business and hope to see you again soon!

September 30, 2026

A good one It was a positive experience. The service was done professionally and to my satisfaction. More

by n.rayson
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Sep 30, 2026 -

Regal Kia Lakeland responded

Knowing the service on your Kia Sorento met your expectations is rewarding. Your five-star review and kind words mean a lot to our service department.

September 30, 2026

Manny is fabulous. Always treats me and my time with the utmost respect. I appreciate how he goes out of his way for me when it comes to both my cars from Regal Kia. More

by jtwhiteman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Sep 30, 2026 -

Regal Kia Lakeland responded

Knowing that you feel respected and valued during each visit means a lot to our service team. We’re glad we could go the extra mile in servicing both of your Kia vehicles.

September 29, 2026

First vehicle shown did not fir my budget I expressed or the specifications I asked for. 2nd vehicle was better. Wait time I felt excessive to make the purchase. Vehicle needed 3300 repair once home. Dealer More

by elizabeth.boynton13
Recommend Dealer
No
Employees Worked With
Willy
Oct 03, 2026 -

Regal Kia Lakeland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

September 29, 2026

Miguel was awesome in the service center. Kept me updated on what was going on with the vehicle. More

by jessmrivera
Recommend Dealer
Yes
Employees Worked With
Service
Sep 30, 2026 -

Regal Kia Lakeland responded

Hi Jess! Thank you for your five-star review and your kind words about our service team at Regal Kia! We'll see you next time!

Sep 30, 2026 -

Regal Kia Lakeland responded

Hi Jess! Thank you for your five-star review and your kind words about Miguel from our service team at Regal Kia! We'll see you next time!

September 28, 2026

I had a very pleasant experience with this dealership. Emily was extremely helpful and kind throughout the whole process and definitely made everything a lot easier. More

by rachelw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Deane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Regal Kia Lakeland responded

Your praise for Emily’s helpfulness and kindness highlights our commitment to personalized care. Knowing that her support made everything easier for you is rewarding for our team. Enjoy every moment behind the wheel of your new Kia K5.

Sep 29, 2026 -

Regal Kia Lakeland responded

Rachel, we are so glad to hear that Emily made your experience at Regal Kia smooth and enjoyable. Thank you for choosing our team!

September 28, 2026

I had such a great experience working with Emily when I purchased my car. She was so friendly, patient, and genuinely helpful throughout the whole process. I never felt pressured, and she took the time to More

by seacoastmethod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke Deane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Deane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

Regal Kia Lakeland responded

We’re glad your purchase of the Kia K4 felt comfortable and relaxed from start to finish. Our team is pleased we could take the time to make sure you felt at ease at every step. Knowing you’re enjoying your Kia K4 and would recommend Emily means a lot to our team.

September 28, 2026

I purchased a new vehicle and they detailed that beautifully and put a full tank of gas in for me. More

by pinellastrail59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathen Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

Regal Kia Lakeland responded

Knowing that the detailing impressed you and that you appreciated a full tank of gas means a lot to our service department. We’re glad we could help your Sorento Hybrid feel fresh and ready for the road.

September 27, 2026

Always a pleasure le experience Everyone is pleasant and very mice Great place to go More

by vagoodwitch
Recommend Dealer
Yes
Employees Worked With
Manny
Sep 27, 2026 -

Regal Kia Lakeland responded

Knowing each visit feels like a pleasure thanks to our team’s welcoming approach is rewarding. We look forward to caring for your Kia Seltos again.

September 27, 2026

Everyone was so helpful and kind! The financial advisor was extremely helpful and supportive. Both he and Cole were excellent. Manager even welcomed us. Would definitely recommend to More

by teach240
Recommend Dealer
Yes
Employees Worked With
Cole Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Pierce
Sep 27, 2026 -

Regal Kia Lakeland responded

We’re glad the lease of your new Seltos felt supportive and welcoming. Our financial advisor and Cole were pleased to guide you through every step. Hearing that you felt welcomed by our manager means a lot to our team.

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