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Regal Kia Lakeland

Lakeland, FL

4.6
6,249 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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951 Bartow Rd

Lakeland, FL

33801

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Showing 6,249 reviews

September 19, 2026

On time and informative I absolutely feel blessed to have Jeremy Mahr as my service agent More

by sclavel813
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Sep 19, 2026 -

Regal Kia Lakeland responded

Knowing that Jeremy’s punctual, informative support made you feel valued is truly rewarding. Your kind words about the service on your Telluride mean a lot to our service team.

September 19, 2026

I had been searching for several weeks. Reaching out to multiple dealerships. I went to one yesterday that had an online price of 21,000$ but when I went in they wanted 26,000$ plus taxes t More

by JamesG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy
Sep 19, 2026 -

Regal Kia Lakeland responded

James, we’re happy to hear Cole and Sammy made your car-buying experience enjoyable and transparent. Thank you for choosing Regal Kia and for sharing your feedback! Safe travels!

September 18, 2026

My experience at Regal Kia Lakeland dealership was great. Everyone I met was very professional and friendly. No one was pushy. I was able to browse and ask questions without any pressure. I was given the tim More

by Amanda Duggan
Recommend Dealer
Yes
Employees Worked With
Cole Pierce
Sep 18, 2026 -

Regal Kia Lakeland responded

We’re glad you felt supported and at ease during the service on your Kia Carnival. Hearing that you felt no pressure and had the time and space to research options means a lot to our team.

September 18, 2026

My experience at Regal Kia Lakeland dealership was great. Everyone I met was very professional and friendly. No one was pushy. I was able to browse and ask questions without any pressure. I was given the tim More

by Amanda Duggan
Recommend Dealer
Yes
Employees Worked With
Cole Pierce
Sep 18, 2026 -

Regal Kia Lakeland responded

Knowing you felt no pressure while exploring options means a great deal to our team. It’s wonderful to hear our staff treated you with courtesy and genuine warmth during the service on your Kia Carnival. We look forward to providing the same attentive care for your Carnival’s next service.

September 18, 2026

My experience at Regal Kia Lakeland dealership was great. Everyone I met was very professional and friendly. No one was pushy. I was able to browse and ask questions without any pressure. I was given the tim More

by Amanda Duggan
Recommend Dealer
Yes
Employees Worked With
Cole Pierce
Sep 18, 2026 -

Regal Kia Lakeland responded

Knowing you felt welcome to explore options and ask questions without any pressure is rewarding. Your praise of our professional, friendly approach and the time we gave you to research trim choices means a lot to us. Our service department is pleased we could provide a seamless experience while servicing your Kia Carnival.

September 18, 2026

Very nice customer service. Waiting area is clean, pleasant and love free popcorn and coffee. More

by spiess.kathym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Regal Kia Lakeland responded

Hi Spiess! We appreciate your shout-out to our team at Regal Kia! We'll see you next time!

September 17, 2026

Very cordial, personable and respectful The team that I worked with was very cordial, personable and respectful More

by katkingalva228
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Sep 18, 2026 -

Regal Kia Lakeland responded

We’re delighted to hear our team made such a positive impression! Thank you for choosing Regal Kia and for your kind words. Safe travels!

September 17, 2026

All helpful and considerate Well spoken and knowledge in all steps of the sales procedure More

by Mrpizza789
Recommend Dealer
Yes
Employees Worked With
Frank
Sep 18, 2026 -

Regal Kia Lakeland responded

Thank you for leaving us this five-star review and for your kind words about our service team at Regal Kia! We'll see you next time!

September 17, 2026

Justin kept me informed on every step. I would hope to get him again if I need service in the future. More

by djjohnston521
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Callahan
Sep 17, 2026 -

Regal Kia Lakeland responded

Your note about Justin keeping you up to date at every step reflects how our service team values clear communication. We’re here whenever your EV9 needs service and would be happy to have Justin assist you again.

September 17, 2026

I had to return to the shop. After my last visit my mirrors would not fold in when locked. More

by djjohnston521
Recommend Dealer
Yes
Sep 18, 2026 -

Regal Kia Lakeland responded

Hi DJ! We’re sorry you had to return to the shop to address the issue with your mirrors. We understand how frustrating that can be and appreciate you bringing it to our attention. We’ll work to make sure your vehicle is properly checked before you leave next time at Regal Kia!

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