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Regal Kia Lakeland
Lakeland, FL
5,037 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,036 reviews
Verified Customer
May 15, 2025
First of all, I resent being told how many words to use! I take my car to Regal because they generally run on time for their appointmenta. Justin is very good about explaining ehat is needed (in terms I ca I take my car to Regal because they generally run on time for their appointmenta. Justin is very good about explaining ehat is needed (in terms I can understand) and keeping me informed as to the status of the repairs. More
by jjwasz
Employees Worked With
Justin was my service contact
May 13, 2025
Very promote and made it easy to schedule appointment and to get out in a timely matter. Highly recommend this dealership. to get out in a timely matter. Highly recommend this dealership. More
by careyjoleen
Employees Worked With
May 12, 2025
Regal Kia was great to work with again in the service department, then after when I purchased a new Kia! department, then after when I purchased a new Kia! More
by LORIP1
May 12, 2025
Me trataron buen y me dieron un buen service todos los empleados Y con una rapidez increíble empleados Y con una rapidez increíble More
by HIDEL
Employees Worked With
May 11, 2025
I was seen quickly when arriving for my very first appointment and was updated on the status of the service. The complimentary car wash was nice. appointment and was updated on the status of the service. The complimentary car wash was nice. More
by no22
Employees Worked With
May 10, 2025
My compliments to Jeremy Mahr who was extremely helpful, informative and friendly. It was refreshing to deal with someone who cares about the customer in today’s world. Thank you, Kia, for the fine job an informative and friendly. It was refreshing to deal with someone who cares about the customer in today’s world. Thank you, Kia, for the fine job and excellent customer experience. More
by Owen
Employees Worked With
