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Regal Kia Lakeland

Lakeland, FL

4.6
6,249 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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951 Bartow Rd

Lakeland, FL

33801

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Showing 6,249 reviews

September 08, 2026

Theodore Knight in sales was great. Highly recommend him. He made the process simple and stress free More

by debracaskey41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theodore Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Regal Kia Lakeland responded

Knowing that the process felt simple and stress free means a lot to our team. We're glad Theodore guided you smoothly through your new Kia Sportage purchase.

September 08, 2026

Everyone is always on point when I get service at Regal. Manny was a great service More

by LISAKIRBY912
Recommend Dealer
Yes
Employees Worked With
Manny
Sep 08, 2026 -

Regal Kia Lakeland responded

Knowing you find our service consistently reliable when you bring in your Kia Sportage is rewarding. Your kind words about our team and recognition of our service associate mean a lot to our service department.

September 08, 2026

Justin is by far the best edition to the Kia service dept. would recommend him. More

by PAULZX10R
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Regal Kia Lakeland responded

Hi Paul! Thank you for leaving us this five-star review and for your kind words about Justin from our service team at Regal Kia!. We'll see you next time!

September 06, 2026

Jeremy is amazing. He is always in contact with the clients and communicate effectively with them to avoid any confusion. He is also very professional. His Customer Rep More

by eliezer.ortiz25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2026 -

Regal Kia Lakeland responded

Your Kia Sportage is in great hands. Knowing Jeremy’s clear, consistent updates and professionalism made a difference means a lot to our service team. Thank you for the five-star rating.

September 06, 2026

Quick and thorough service. Very pleasant people, very helpful. Job done quicker than I expected. More

by jdieguez
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez, Jonathan Benitez
Sep 06, 2026 -

Regal Kia Lakeland responded

Knowing you found our service both efficient and detailed means a lot to our team. We’re glad the service on your Seltos wrapped up faster than you expected.

September 06, 2026

As always, good service at reasonable rates and very knowledgeable advisor that guide you in making choices. More

by jdieguez
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Callahan
Sep 06, 2026 -

Regal Kia Lakeland responded

Knowing our service continues to meet your expectations and that our advisor guided you through your choices is rewarding. Your praise of our team’s expertise and reasonable rates means a great deal to us.

September 05, 2026

I was very impressed with Misty and her follow up with me. The service was great and love my Telleride More

by tom.myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2026 -

Regal Kia Lakeland responded

We’re glad to hear the service on your Kia Telluride went smoothly and that Misty’s attentive follow-up kept you informed. Knowing you love your Telluride means a lot to our service department.

September 05, 2026

Did not fix the problem and I am back again car is not Starting No read above More

by Tony & karen
Recommend Dealer
No
Employees Worked With
Technician
Sep 23, 2026 -

Regal Kia Lakeland responded

Tony & Karen, thank you for the review. We sincerely apologize for any frustration or inconvenience caused by these circumstances. If you'd like to discuss this situation further, please feel free to contact me directly at your earliest convenience. Respectfully, Felix Mendez - Service Lane Manager - 863-333-4656

September 05, 2026

Its always good. They always take care of me and always nice and have patience since im there alot with my car. Jeremy never pressures you to get work done. Best advi More

by FINSKICKIT13
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Sep 05, 2026 -

Regal Kia Lakeland responded

We love hearing that Jeremy and our team take good care of you here at Regal Kia! Thanks so much for the fantastic feedback, and we look forward to your next visit!

September 04, 2026

Very nice, extremely personable and it was great with answering questions Sure! Here's a nice message you can use for Christian: --- I want to give a big thank you to Christian, my salesperson, for makin More

by ChristinaM
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Gonzalez
Sep 04, 2026 -

Regal Kia Lakeland responded

Knowing you found the buying process smooth and enjoyable from start to finish means a lot to our team. Christian appreciates your kind words about his patience and attention to detail. We’re pleased we could help you find the perfect new Kia Telluride.

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