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Regal Kia Lakeland
Lakeland, FL
6,249 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 6,249 reviews
November 04, 2026
My experience was good. Customer service was excellent No complaints. Good service & commitment to their customers Customer service was excellent No complaints. Good service & commitment to their customers More
by briamungin
Verified Customer
November 03, 2026
Overall a great experience no issues with service and explained the additional services that were suggested without pushing too hard with insisting they be done which I appreciate. explained the additional services that were suggested without pushing too hard with insisting they be done which I appreciate. More
by mfletcher20164
Employees Worked With
Manny Yero
November 03, 2026
Drivers side front fender inner splash shield came off after driving 20 miles I'm finished after driving 20 miles I'm finished More
by srbutilitiesllc
November 03, 2026
It was great It was great I wouldn't change anything at all the representatives of the service and the mechanics and everything were so great thank you for being the Way you are all the representatives of the service and the mechanics and everything were so great thank you for being the Way you are More
by darylflowers149
November 03, 2026
Misty kept everything as easy and quick as possible, and communicated with me throughout the whole process. communicated with me throughout the whole process. More
by joseph.g.ruiz
November 03, 2026
Regal Kia Lakeland has been great to me. Always communicate well and take care of my issues. Always communicate well and take care of my issues. More
by steph.smith03
November 01, 2026
Accommodating to my needs, low pressure, very personable and respectful. Great customer service. Manny and Matt were excellent. and respectful. Great customer service. Manny and Matt were excellent. More
by jsyrn
October 31, 2026
Cole was great and he got me in and out the door less then a hour then a hour More
by kkey6117
Employees Worked With
October 30, 2026
Jeremy is always super helpful and understands how chaotic my life of right now. I really appreciate that because it takes things off my overflowing plate! Pablo was extremely helpful with my crazy si chaotic my life of right now. I really appreciate that because it takes things off my overflowing plate! Pablo was extremely helpful with my crazy situation and cannot thank both of them enough!! More
by naldahonda8
