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Regal Kia Lakeland
Lakeland, FL
6,249 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 6,249 reviews
Verified Customer
August 27, 2026
He was extremely knowledgeable and made sure all my cars needs were met appropriately. Excellent service needs were met appropriately. Excellent service More
by garciagenesis1333
August 26, 2026
I experienced great service! The entire process was smooth and the staff were incredibly helpful. The entire process was smooth and the staff were incredibly helpful. More
by chantel.chappell18
Employees Worked With
August 26, 2026
I presented my needs and would be nice items for new car. Manny made it work for everything.... I was listened to and better yet was actually heard! Great experience Manny made it work for everything.... I was listened to and better yet was actually heard! Great experience More
by aggiecat40
August 26, 2026
THE CUSTOMER SERVICE PEOPLE ARE ALWAYS SO PLEASANT FROM TIME YOU DROP YOUR CAR OFF RIGHT UP UNTIL CHECK OUT. THE SHUTTLE SERVICE IS A+, JUST RECENTLY HAD THE PLEASURE OF MEETING FELIX WHO MADE MY SERVI TIME YOU DROP YOUR CAR OFF RIGHT UP UNTIL CHECK OUT. THE SHUTTLE SERVICE IS A+, JUST RECENTLY HAD THE PLEASURE OF MEETING FELIX WHO MADE MY SERVICE REPAIRS LESS STRESSFUL .. AND I THANK HIM DEARLY. More
by LINDA
August 26, 2026
Regal KIA is a top tier dealership. Frank my salesman and Sam the finance guy did an amazing job in helping me get the car I wanted and finding the a bank to finance my car… Everyone wa Frank my salesman and Sam the finance guy did an amazing job in helping me get the car I wanted and finding the a bank to finance my car… Everyone was very nice and helpful.. I’m glad to be a part of the KIA Family at Regal. More
by deidrehardnett218
Employees Worked With
Frank
August 25, 2026
Manny greeted me at the curb. I told him what I needed done. He was very personable and had a couple of recommendations also. He kept me up to date as to when my car would be read I told him what I needed done. He was very personable and had a couple of recommendations also. He kept me up to date as to when my car would be ready as I waited in the lounge area More
by Maria
Employees Worked With
Manny
