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Regal Kia Lakeland
Lakeland, FL
5,051 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,051 reviews
June 30, 2022
Great customer service, location is convenient and close to home. The waiting area is well maintained to home. The waiting area is well maintained More
by KEILANI.RODRIGUEZ14
Verified CustomerEmployees Worked With
June 29, 2022
Service agent was able to fit me in for a major safety check when I did not have an appointment. Was able to verify car was safe to drive. What could have been a 6 hour affair was done within 3 hours an check when I did not have an appointment. Was able to verify car was safe to drive. What could have been a 6 hour affair was done within 3 hours and gave me peace of mind that the car was safe to drive. More
by dave623231748
Employees Worked With
June 28, 2022
Service Department And It's Employees Are Always A Pleasure To Deal With And Always Top Notch. Pleasure To Deal With And Always Top Notch. More
by NOSREBOR22
Employees Worked With
June 28, 2022
This is the third car I bought from this dealership! Good folks I highly recommend this dealership! Go Regal! Good folks I highly recommend this dealership! Go Regal! More
by Shortdog
June 28, 2022
Supposedly they top off all fluids , I have left several times with low antifreeze and no windshield washer fluid . Also when they check tire pressure they never tighten caps and they fall off. I’m missing times with low antifreeze and no windshield washer fluid . Also when they check tire pressure they never tighten caps and they fall off. I’m missing 1 . Every time I go in I have to tighten them . Also they don’t vacuum car and still there hours for a oil change. More
by ANSONIA1217334
Employees Worked With
June 28, 2022
Love how friendly and efficient they were! So happy we went with this dealership and so happy with my new vehicle! 10/10 would recommend to family and friends! So happy we went with this dealership and so happy with my new vehicle! 10/10 would recommend to family and friends! More
by mikenlyc
Employees Worked With
Matt (from the Chevy side)
June 27, 2022
Prompt, professional and courteous. Comfortable waiting area. Jeremy made sure I was aware of what was needed Comfortable waiting area. Jeremy made sure I was aware of what was needed More
by Ckorpalski17
Employees Worked With
June 26, 2022
Dropped off the car night before service. It wasn’t worked on for 2 days then when it was the Service warranty did not cover what needed to be replaced oil pressure gauge sensor the vehicle It wasn’t worked on for 2 days then when it was the Service warranty did not cover what needed to be replaced oil pressure gauge sensor the vehicle isn’t even over mileage More
by Ronald
Employees Worked With
