Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
5,880 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,880 reviews
June 14, 2023
Carlos was very friendly and efficient. He kept me informed and the car was delivered back to me in a timely manner. I waited for it and the waiting area was clean and well stocked with cof He kept me informed and the car was delivered back to me in a timely manner. I waited for it and the waiting area was clean and well stocked with coffee, water and snacks. The car was washed but they no longer vacuum which is sad. Other than that everyone was extremely nice. Great service. More
by RAVENENVI
Verified CustomerEmployees Worked With
Carlos in service was excellent, Willy Moreira
June 14, 2023
Keep refusing to fix the clicking in the dash issue because they can’t reproduce it. Even though it happened for the last technician to address our problem. He couldn’t get it to happen again after the because they can’t reproduce it. Even though it happened for the last technician to address our problem. He couldn’t get it to happen again after the first start up. More
by AUDIS4237
Employees Worked With
June 14, 2023
They were very helpful and friendly. Everything went smoothly. Wait time for service was longer than I expected but everything was done well. Everything went smoothly. Wait time for service was longer than I expected but everything was done well. More
by MARSHALLAshl
Employees Worked With
Other Employees :
Kelsey Johnson, Jorge Benitez
June 14, 2023
The waiting room is always clean nd stocked staff is great always friendly and helpful great always friendly and helpful More
by DEBBIEBROOKS317
Employees Worked With
June 14, 2023
A great help and explained things easily. I love how Jennifer helped and assisted us she is a blessing to your company because she knows how to handle customers well. God bless you I love how Jennifer helped and assisted us she is a blessing to your company because she knows how to handle customers well. God bless you More
by mianisabelpartosa
Employees Worked With
Jennifer Dennis
June 13, 2023
Jeff Solo is amazing, he's the reason I keep coming back! Ive had a great experience also with my car Ive had a great experience also with my car More
by TMDHASH
June 13, 2023
The service was excellent. Had to go back to get the settings reset and they took care of it Had to go back to get the settings reset and they took care of it More
by AUDITH.POLEON
June 13, 2023
Helpful and got me in right away Attentive and job was completed quickly and to satisfaction completed quickly and to satisfaction More
by ashlyn.koonce
