Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
5,880 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,880 reviews
June 13, 2023
Good I didn't have to wait a long time for my car to be repaired after the service man changed my oil which they cracked the last time they changed it repaired after the service man changed my oil which they cracked the last time they changed it More
by sassygirl405
Verified CustomerEmployees Worked With
Jorge Benitez, Jorge Benitez
June 12, 2023
Excellent customer service and support. Minimal wait time for such a large volume of customers. Refreshment provided with a wide variety of tastes. Minimal wait time for such a large volume of customers. Refreshment provided with a wide variety of tastes. More
by aholmes.0414
Employees Worked With
Other Employees :
Kelsey Johnson, Jorge Benitez
June 12, 2023
They are always awesome. Great customer service every time I come, which is often. We live misty. Great customer service every time I come, which is often. We live misty. More
by FSALVATION
June 11, 2023
Literally 2 days after my oil change on Wed. June 31st, my coolant indicator came on and when checked there was no coolant in the container. Yesterday my oil light came stating that my oil leve June 31st, my coolant indicator came on and when checked there was no coolant in the container. Yesterday my oil light came stating that my oil level was low and when checked, it's nearly bone dry! To say I am upset is an understatement! My son's Kia Forte engine gave out twice and is currently at Regal Kia for repairs and thank God I purchased the extended warranty, since at first he was being blamed for not putting coolant in his car, even though he has his oil checked on time at Regal Kia each time uts due. Negligence on the part of your service department can potentially cost me thousands of dollars I don't have! I can't wait to speak to someone Monday morning about all of this. I need answers! More
by rob4loves
Employees Worked With
June 11, 2023
I was treated real well the work was done good. and I would send anybody to do business with you all. and I would send anybody to do business with you all. More
by jprinkey
June 10, 2023
Enjoy driving my Sportage. Just took a long trip. Everything was great. I hope to keep this car for a long time. Just took a long trip. Everything was great. I hope to keep this car for a long time. More
by BARBARACLYCE
Employees Worked With
June 10, 2023
The service at regal was top standard. I did not have to wait for my vehicle. I did not have to wait for my vehicle. More
by SWMJAZZ1
Employees Worked With
June 10, 2023
Jeremy was very courteous. My service was prompt and I was in and out in a reasonable amount of time. My service was prompt and I was in and out in a reasonable amount of time. More
by Laurabj1
Employees Worked With
June 10, 2023
The personnel are always attentive and helpful. The car is eturned clean and always serviced correctly. The car is eturned clean and always serviced correctly. More
by JEA0
