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Regal Kia Lakeland

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
5,715 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,715 reviews

November 10, 2022

I had problem that my dealer was suppose to fix, Regal Kia fixed it and everything good, good job,thanks More

by ccooper60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 10, 2022

Service department is amazing. Especially Jonathan. I appreciate the great job your guys take care of me. More

by JAVIS096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Jorge Benitez
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November 10, 2022

First and foremost Edward Box Was the best individual we have ever dealt with. Also Jeff in finance was great More

by no2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
As above jeff
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November 10, 2022

They was pretty good to long wait to many people they send you to and come back next day they don't know ya More

by nonn
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
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November 10, 2022

Awesome experience! !! Since you get in the building until you get out driving your new car! My sales man was David and he is very profesional, and bilingual si no sabes More

by Myrna.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Maldonado, Cris Aviso, Jorge Benitez, Srecko Bokun, Lizzy Moran, Stephanie Towle
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November 10, 2022

On a positive note. .Customer service was very friendly and eager to help with any questions. The lobby offers a variety of snacks and drinks while you wait. However, whe More

by kspkda35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
4.0
This rating includes all reviews, with more weight given to recent reviews.
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November 10, 2022

Everyone was so helpful and friendly. I was asked so many questions about what I was looking for and I truly feel like I was heard. More

by Marli
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris D, Pedro J.
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November 10, 2022

Hate going to this dealership The wait is ridiculous Seems like you are kept there forever in hopes you will buy another car Only go for recalls I will only go for recalls More

by MYPSMURPH
Recommend Dealer
No
Employees Worked With
Shuttle van guy was excellent
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November 10, 2022

Everything was great! They worked with my credit and was very nice. Love my car More

by tasharick2214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Maldanado
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November 10, 2022

Excellent service and my rep Gibran was great to deal with. Would definitely recommend this dealership. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibran Rivera, Srecko Bokun
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