Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
5,768 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,769 reviews
Verified Customer
November 23, 2022
Very clean facility. And very nice staff. Always impressed with the service department. Thank you And very nice staff. Always impressed with the service department. Thank you More
by S.LUNDQUIST1
Employees Worked With
November 23, 2022
This dealer ship is very helpful understanding people staff very friendly I would tell people about Kia outstanding dealership staff very friendly I would tell people about Kia outstanding dealership More
by CLARETHAMCKENZIE0
Employees Worked With
Jorge Morfa, David Maldanado, Srecko Bokun
November 23, 2022
Easy to schedule. In and out as promised. Thank you again for a great service experience. In and out as promised. Thank you again for a great service experience. More
by HMM799
Employees Worked With
November 23, 2022
Victor and the team at Regal Kia went above and beyond to get us in our dream car. We drove over an hour to get a limited edition Stinger and they understood our needs and wants. get us in our dream car. We drove over an hour to get a limited edition Stinger and they understood our needs and wants. More
by wardfamily1131
Employees Worked With
Jorge Morfa, Srecko Bokun, Victor Estrada
November 23, 2022
Great service personnel and work performed. Fast service with clear objectives on finishing work needed. Fast service with clear objectives on finishing work needed. More
by Shawn Butler
Employees Worked With
Other Employees :
Kelsey Johnson, Jorge Benitez
November 23, 2022
The gentleman that assisted me with having a new battery installed, was top notch. He showed me the test that was done on the current battery, broke down the cost of the new one and made sure I had no quest installed, was top notch. He showed me the test that was done on the current battery, broke down the cost of the new one and made sure I had no question left unanswered. Ones like him keep me coming back! More
by CHRISTINALANE661
Employees Worked With
Kelsey Johnson
November 22, 2022
It was very nice experience. Everybody was friendly and helpful and gave you felling that everything will be done properly. Everybody was friendly and helpful and gave you felling that everything will be done properly. More
by DUBI66
November 22, 2022
I have been a loyal customer to Regal for nearly 40 years, in all that time I have never had a salesman go the the distance like Ed Box. He is an exceptional salesman and a great credit to the Regal Au years, in all that time I have never had a salesman go the the distance like Ed Box. He is an exceptional salesman and a great credit to the Regal Automotive family. More
by Kim
Employees Worked With
Ed Box
