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Regal Kia Lakeland

Lakeland, FL

4.5
5,711 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,711 reviews

October 13, 2022

Awesome, Orlando was so nice and helpful , and Jeff also. thank you guys over our new Sorento More

by ronnie.hurst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Regal Kia Lakeland responded

Thank you so much for your feedback! We are truly happy that sales and service was able to fulfill your needs, We hope to see you again and continue to provide excellent service.

October 13, 2022

Regal Kia made my car buying process quick, easy, fun and most importantly fun! I drove away with the car I wanted, the price I wanted and a great warranty! More

by ansel.broome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
Oct 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

October 13, 2022

Everything went pretty good but 2 hours after we left the car lot somebody pulled in front of my son and wrecked the car so I need somebody down there to get the title in our name so that the insurance can g More

by no2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete
Oct 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

October 13, 2022

Everybody was courteous and kind. They seemed to actually be interested in creating a personal connection with you. More

by JeffKlein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Morfa
Oct 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

October 13, 2022

From the moment we arrived we were greeted by Willy with a warm welcome. He was very knowledgeable and answered all the questions we asked. Regal Lakeland should be proud of the team they have representing More

by lhart729
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Moreira
Oct 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

October 12, 2022

Blah blah blah blah blah blah Zzz this is stupid but y’all did alright ! More

by briapapperson236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

October 11, 2022

Third vehicle bought here. The product is very good and the people at the dealership are helpful and friendly. More

by erwin2ml
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Estrada
Oct 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

October 11, 2022

Great customer service from Shaun. A bit long wait for my liking, 3.5 hours for a tire patch and new tire. More

by Nichole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Wren
Oct 12, 2022 -

Regal Kia Lakeland responded

Good Morning! we do apologize for such a wait, but i am glad to hear that your service advisor was able to give you a great experience!

October 08, 2022

Service wasn’t a very lengthy wait. Was satisfied with visit and was done in a reasonable amount of time More

by DEEDENW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Oct 12, 2022 -

Regal Kia Lakeland responded

Thank you for your feedback We apologize for the lengthy wait time, but we hope your needs and expectations were still met. \ Thank you for choosing Regal Kia service and we hope to see you again :)

October 07, 2022

They mess up my windshield and had to clean it so I could see outside. More

by Madoeding
Recommend Dealer
No
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Regal Kia Lakeland responded

e apologize for the inconvenience and will bring this to management's attention. If you need further assistance please contact Jeff Soloj, service manager at 863-904-1170 ext 1067

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