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Regal Kia Lakeland
Lakeland, FL
5,714 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,714 reviews
September 17, 2022
No I don’t like doing surveys as I hate writing these comments. Get rid of them comments. Get rid of them More
by vBELZER2
Verified CustomerEmployees Worked With
September 17, 2022
Awesome experience! Amazing customer service! Very happy with EV6. And Greg have been extremely helpful and just keeping in Contact every time he receive an update Amazing customer service! Very happy with EV6. And Greg have been extremely helpful and just keeping in Contact every time he receive an update More
by Rockstar
Employees Worked With
September 17, 2022
Customer service a+, work timely and complete very satisfied, clean rest room and lounge area satisfied, clean rest room and lounge area More
by JEROME_OTT
September 16, 2022
Jonathan was great his customer service skills kept me in the know throughout the entire process the know throughout the entire process More
by jimmy33594
Employees Worked With
September 16, 2022
Service was great and my attendant was very helpful. They did a great job on my car. They did a great job on my car. More
by alnieta60
Employees Worked With
September 15, 2022
Took good care of me and my car. Explained everything so I could understand. Thanks Explained everything so I could understand. Thanks More
by ambrwmbr22
Employees Worked With
September 15, 2022
We had a pleasant experience. The young man, Malik was kind and helpful. Our salesman, Victor was great and Pedro, our finance guy was also excellent. The young man, Malik was kind and helpful. Our salesman, Victor was great and Pedro, our finance guy was also excellent. More
by rssmith224
Employees Worked With
Pedro , Victor Estrada
