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Regal Kia Lakeland

Lakeland, FL

4.5
5,714 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,714 reviews

September 17, 2022

No I don’t like doing surveys as I hate writing these comments. Get rid of them More

by vBELZER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

September 17, 2022

Awesome experience! Amazing customer service! Very happy with EV6. And Greg have been extremely helpful and just keeping in Contact every time he receive an update More

by Rockstar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

September 17, 2022

Customer service a+, work timely and complete very satisfied, clean rest room and lounge area More

by JEROME_OTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Benitez
Sep 20, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

September 16, 2022

The best dealership ever, all my cars are Kias and I'll never buy any other car ever again More

by david_torres_40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Moreira
Sep 20, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

September 16, 2022

Speedy great srvc. Sales was perfect.. the finance guy was to good to be true More

by goboat1Ng322
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Estrada
Sep 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

September 16, 2022

Jonathan was great his customer service skills kept me in the know throughout the entire process More

by jimmy33594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

September 16, 2022

Service was great and my attendant was very helpful. They did a great job on my car. More

by alnieta60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

September 16, 2022

My advisor was kind, communicative, and even found a coupon for me. I am very happy! More

by CAYCHAMBERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
Sep 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

September 15, 2022

Took good care of me and my car. Explained everything so I could understand. Thanks More

by ambrwmbr22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

Sep 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

September 15, 2022

We had a pleasant experience. The young man, Malik was kind and helpful. Our salesman, Victor was great and Pedro, our finance guy was also excellent. More

by rssmith224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro , Victor Estrada
Sep 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

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