Back

Regal Kia Lakeland

Lakeland, FL

4.5
5,715 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
Contact Dealership

1025 Bartow Rd

Lakeland, FL

33801

Directions

By Type

Showing 5,715 reviews

July 18, 2022

Regal Kia is the best Kia dealership in Florida. The service is the best and there mechanics are excellent. Highly recommend them!!! More

by Tzre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Jorge Benitez
Jul 19, 2022 -

Regal Kia Lakeland responded

Thank you for the 5-star review and for choosing Regal for service!

July 18, 2022

Misty was very friendly and professional. She was a huge help while I was getting my car serviced. More

by mrb8179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Regal Kia Lakeland responded

Thank you for sharing your experience with Misty in service!

July 16, 2022

Jason was helpful. Service was done in a timely manner. The courtesy van drivers were pleasant, and on time. Will use Regal Kia again for service! More

by JAMUNZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 19, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal for service!

July 16, 2022

Service was in a timely manner, salesperson were pleasant and kept me up to date with the progress. They brought to my attention about recalls and took care of those as well. Thankyou More

by LSKORER33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Jorge Benitez
Aug 26, 2022 -

Regal Kia Lakeland responded

We are so happy to hear you had a great experience with our team and look forward to assisting your car needs again in the future!

July 16, 2022

Very nice and polite and friendly to me. The service was quick. It’s also clean More

by JYARZAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Jorge Benitez
Aug 26, 2022 -

Regal Kia Lakeland responded

Thank you for your comment! We appreciate you choosing Regal for your car needs.

July 16, 2022

They were friendly, courteous, and efficient. They also gave me information on future needs and service. More

by LGOLDWATERS
Recommend Dealer
Yes
Employees Worked With
Jennifer who took call,Shaun Wren Service Advisor and Steven Horn who did repairs.
Aug 26, 2022 -

Regal Kia Lakeland responded

Thank you for your comment and choosing Regal for your car needs! We look forward to assisting you in the future.

July 16, 2022

I enjoyed my visit to Kia . I got just what I needed I love my SUV! More

by Mrs.Woods
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maleek
Jul 16, 2022 -

Mrs.Woods responded

This young man is very smart and out going! I bring my youngest daughter to get a car from kia!

July 15, 2022

Always great service, thank you jeremy. Only place I bring my car for service. Quick and easy. More

by ZUEL71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

July 15, 2022

Best experience I could of imagined! Very friendly staff, worked with my wants and needs. No pressure to buy and very informative. More

by Stacey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry from financial was great too, Jennifer Dennis
Jul 16, 2022 -

Regal Kia Lakeland responded

Thank you for sharing your experience at Regal! Thank you for the 5-star review Stacey!

July 15, 2022

They are very easy to work and has good customer service. Will definitely recommend to others. More

by KAYLA.R.ANDERSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow from Regal Honda, Srecko Bokun
Aug 26, 2022 -

Regal Kia Lakeland responded

Thank you for your comment and for choosing Regal for your car needs!

...
288
...