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Regal Kia Lakeland

Lakeland, FL

4.5
5,046 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,046 reviews

November 18, 2021

Very thorough and I didn’t have to wait a long time. Johnathan done a perfect job. I will call on him every time I need oil change or work done on my car. Thank you More

by CCBHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Regal Kia Lakeland responded

Thanks, see you next time 😁

November 18, 2021

Professional customer care approach and good detailed response to my questions regarding car servicing history More

by markgillespie77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Gorman
Nov 19, 2021 -

Regal Kia Lakeland responded

Thanks Mark!

November 18, 2021

They took us right in They've told us it would be ready in a couple hours it was when they were finished with it Jonathan explained everything that they done with the car he went over everything And my ca More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Regal Kia Lakeland responded

Thank you, glad we could help!

November 18, 2021

Service person greeted us right away, got everything written up, and gave us estimate of 1 1/2 hour. More

by DCRAN52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

November 18, 2021

Kelsey was very professional and knowledgeable. Very speedy service. No more problem as it is fixed. More

by cbrh40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Nov 19, 2021 -

Regal Kia Lakeland responded

fantastic! thank you

November 17, 2021

My service associate was superlative and pleasant to work with. She showed concern for the best service for her customer. More

by HUNTDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Nov 19, 2021 -

Regal Kia Lakeland responded

Thank you

November 17, 2021

My wife and I went to look at used cars and they really hooked us up with a nice 2020 Kia Soul period extremely low miles great warranty those guys are awesome!! More

by jake.hyde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Moreira, David Maldanado
Nov 19, 2021 -

Regal Kia Lakeland responded

Thanks Jake & congrats to your and your wife on your new KIA SOUL!

November 17, 2021

I am active military with a busy schedule and every where I looked to schedule maintenance was booking 2+ months out. Regal Kia took time out of their busy schedule to make sure my car and I were taken care More

by JBLOM12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Nov 19, 2021 -

Regal Kia Lakeland responded

Thank you for your service, we are glad we were able to help you out.

November 17, 2021

My service at the dealership on Saturday , I received Exceptional service, its always delightful to visit regal Kia in Lakeland. Everyone were so very sweet and very welcoming with a genuine smile 💯💯 More

by kerrytracey123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Dennis, Kelsey Johnson, Willy Moreira
Nov 19, 2021 -

Regal Kia Lakeland responded

Thank you

November 16, 2021

We love the service that we always receive at the dealership! Thank you The Bakers More

by ERNESTINE.BAKER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Regal Kia Lakeland responded

Thank yoU!

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