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Regal Kia Lakeland
Lakeland, FL
5,045 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,045 reviews
November 12, 2021
Our Service Advisor, Kelsey Johnson, is always so helpful and friendly. We enjoy working with her whenever we need service. She goes the extra mile every time. and friendly. We enjoy working with her whenever we need service. She goes the extra mile every time. More
by Richard Smith
Verified CustomerEmployees Worked With
Kelsey Johnson
November 12, 2021
Easiest car purchasing process I’ve ver experienced. Really nice staff and my sales guy was awesome! Extremely patient, helpful, and knowledgeable on the vehicles. Really nice staff and my sales guy was awesome! Extremely patient, helpful, and knowledgeable on the vehicles. More
by sliriano3784
November 12, 2021
Very pleasant service rep. She kept me informed on what was going on and was easy to talk to about my vehicle. was going on and was easy to talk to about my vehicle. More
by CSTEELE705
Employees Worked With
November 11, 2021
Did a great job fixing my tire and will go back again when I get another tire that is damaged. when I get another tire that is damaged. More
by Brad60
Employees Worked With
November 11, 2021
Excellent service and communication form Jorge. He always takes care of my Kias! He provides me with status checks on my car when it’s being serviced and offers advice on maintenance and operation of my cars takes care of my Kias! He provides me with status checks on my car when it’s being serviced and offers advice on maintenance and operation of my cars. More
by INDY6
Employees Worked With
November 11, 2021
Everything went smoothly. The person at the front desk, Misty Osborne, was very helpful. It was a pleasant experience. Misty Osborne, was very helpful. It was a pleasant experience. More
by RICHARDGRFFN
Employees Worked With
November 11, 2021
I would recommend this dealership to anybody.Got my I would recommend this dealership to anybody. Got my whole task of buying a car resolved in 1 day. They were friendly and helpful. 5 stars for me. I would recommend this dealership to anybody. Got my whole task of buying a car resolved in 1 day. They were friendly and helpful. 5 stars for me. More
by Coop
Employees Worked With
Other Employees :
Jonathan and jeo were outstanding., Darrious Wise
