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Regal Kia Lakeland
Lakeland, FL
4,307 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,307 reviews
April 05, 2020
It was great and I appreciated the use of gloves and no pressure. Mario was great! He gave me the update on what I needed with my car and know what I need to do for next time. pressure. Mario was great! He gave me the update on what I needed with my car and know what I need to do for next time. More
by DAVISGRAYSON
Verified CustomerEmployees Worked With
Mario Medina
Helpful April 03, 2020
Always a pleasure to have my car serviced at Regal. Please keep up the excellent work. Hopefully ,after Covid-19, I can check into a new car. Please keep up the excellent work. Hopefully ,after Covid-19, I can check into a new car. More
by J.E.HALL4629
Employees Worked With
April 02, 2020
Everything i asked to be done where done and they gave me items that should be done and I gave permission to do and they did them. I was very happy with the service. items that should be done and I gave permission to do and they did them. I was very happy with the service. More
by CDMORROW531
Employees Worked With
Mario Medina
April 01, 2020
Kia service is always so easy to work with! Always very polite, clean waiting area, and quick service. I enjoy having my vehicle serviced here. polite, clean waiting area, and quick service. I enjoy having my vehicle serviced here. More
by LAUREN.HIMEL
Employees Worked With
Mario Medina
April 01, 2020
It was awesome, very little pressure. Mallory was an amazing salesperson. she got me into a beautiful new 2020 Kia Forte which is now my favorite car. 10/10 would definitely recommend anyone to get a ca amazing salesperson. she got me into a beautiful new 2020 Kia Forte which is now my favorite car. 10/10 would definitely recommend anyone to get a car from her More
by Robert Coffland
Employees Worked With
Mallory Bartle 5/5 stars, Charlie Norwood
April 01, 2020
Kelsey kept me informed of the progress of my car had my car vacuumed again because she was unhappy about the job that was done ca car vacuumed again because she was unhappy about the job that was done ca More
by BETTYSHOOTS
Employees Worked With
April 01, 2020
GREAT customer service. Always friendly and helpful. The service department makes you feel important. They provide you with an environment to keep you comfortable while you wait and keep you updated on your service department makes you feel important. They provide you with an environment to keep you comfortable while you wait and keep you updated on your vehicles status. More
by BK
April 01, 2020
The service was quick and my experience was great. I like the fact that they wash your vehicle but I didn’t like the fact that they do not vacuum the inside anymore. They need to start back Vacuuming The ins the fact that they wash your vehicle but I didn’t like the fact that they do not vacuum the inside anymore. They need to start back Vacuuming The inside again. More
by LTUCKER.PARKS
Employees Worked With
