Kelsey Johnson

First car I bought there took a ridiculous 5 hours. Seven or so years later I decided to buy a car again and the dealer was much more efficient, taking about 90 minutes. The service department has issu Seven or so years later I decided to buy a car again and the dealer was much more efficient, taking about 90 minutes. The service department has issues. I have had my car there for the same issue 3 times - most recently 5/6/2024 and it was apparent to both me and the service coordinator (Jeremy) that the techs had literally done nothing. They had my car 4 hours and literally did nothing before telling me it was ready. I have not received a call back from the service manager (Jorge) after leaving messages, has been 4 days. Hard to recommend this outfit and I can’t see myself buying from Regal Kia again. More

by R Espie Verified Customer Verified Customer

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The entire team were very courteous, professional and yet personal. They were very sensitive to my personal concerns and reason for being there. “Angel” was the first one to greet me with a glowing smil personal. They were very sensitive to my personal concerns and reason for being there. “Angel” was the first one to greet me with a glowing smile that assured me that I hd made the right choice to come to Regal Kia. A big “Thank You” to the entire team! More

by jenkins5849 Verified Customer Verified Customer

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My service was great with no problems. Work done on my suv was done very nicely. Work done on my suv was done very nicely. More

by chicagojays8879 Verified Customer Verified Customer

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Great service and very professional with a personal touch. If you want someone to assist you every step of the way talk to Willy. The service department is fantastic to customers. touch. If you want someone to assist you every step of the way talk to Willy. The service department is fantastic to customers. More

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Service department appointments are punctual. Employees, are reliable and helpful. Work performed is most thorough and complete maintenance and repairs . Thank you regal Kia for your most excelle Employees, are reliable and helpful. Work performed is most thorough and complete maintenance and repairs . Thank you regal Kia for your most excellent service More

by RBERENDSEN Verified Customer Verified Customer

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I have been coming to Regal Kia for many years. Buying cars and have always loved the service department. Friendly people who always have a kind word! Thanks Regal Kia! Ruth Vlcek Buying cars and have always loved the service department. Friendly people who always have a kind word! Thanks Regal Kia! Ruth Vlcek More

by RRVLCEK80 Verified Customer Verified Customer

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Todo el personal son muy atentos con los clientes. Estamos muy contentos con sus servicios .. Estamos muy contentos con sus servicios .. More

by Maria De La Rosa Verified Customer Verified Customer

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I am pretty much satisfied with the service I received. I would recommend them to my friends and family received. I would recommend them to my friends and family More

by Yellowbunny07 Verified Customer Verified Customer

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It was nice and clean. ..very helpful..you guys have really good service I wouldn't mind recommending to place to others ..very helpful..you guys have really good service I wouldn't mind recommending to place to others More

by Angel Verified Customer Verified Customer

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The representative was attentive and kind. They quickly understood my problem and fixed it. It was a great visit!! They quickly understood my problem and fixed it. It was a great visit!! More

by VALTE21985 Verified Customer Verified Customer

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