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Regal Kia Lakeland
Lakeland, FL
4,933 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,933 reviews
October 26, 2020
Sad increased cost less service. No vaccuming. Never told on phone about air filter. Would have had it done to save additional trip. Service was why I was with Kia because the sales team was unbearable. We s on phone about air filter. Would have had it done to save additional trip. Service was why I was with Kia because the sales team was unbearable. We shall see if it is improved next time. Thank you for asking. More
by SISLERDL
Verified CustomerEmployees Worked With
October 26, 2020
This is our 7th and 8th car with The Regsl dealership. We have always driven Acura’s but decided to go more economical with 2 Kias. Troy Carter is the best salesperson you have. He’s lovely to work wit We have always driven Acura’s but decided to go more economical with 2 Kias. Troy Carter is the best salesperson you have. He’s lovely to work with. Always goes that extra step to make us feel special. It was a little disappointing that no one including the manager at the Kia dealership did not introduce themselves or say thank you. More
by shoosleenie
October 26, 2020
Its one of the Best Dealers I've ever been to. Everyone was so kind and helpful. They were all Very Knowledgeable. They also stuck by me from beginning to end from greeting us to test drive to the purchase was so kind and helpful. They were all Very Knowledgeable. They also stuck by me from beginning to end from greeting us to test drive to the purchase. The Mackenzies More
by Tat2afew
October 26, 2020
Everyone at regal Kia were so nice and personable, I was able to walk away with a brand new Kia K-5 for the price I wanted. Highly recommend the salesman Romello, he was so easy to talk to, kept it straight able to walk away with a brand new Kia K-5 for the price I wanted. Highly recommend the salesman Romello, he was so easy to talk to, kept it straight forward and did everything he could to get exactly what I wanted. The finance manager Srecko was very nice as well and helped out a lot. Very happy with my purchase and my car buying experience! More
by Kimberly.fike
Employees Worked With
October 26, 2020
Troy Carter was awesome! He went the extra mile to make sure we got a good deal and made us feel like we were all that mattered. We previously had Acura’s and dealt with Troy in the past. This was our 7th sure we got a good deal and made us feel like we were all that mattered. We previously had Acura’s and dealt with Troy in the past. This was our 7th and 8th car with Regal. They truly honor you loyalty with a good deal. Truly appreciated. I wasn’t very impressed with the Kia dealership. Never met anyone while we were there. Just the finance manager. It was just a place to pick up our cars. Nothing like the Acura dealership. Maybe we caught them on an off night. More
by SUSAVANNA
October 23, 2020
The recent service I received was great and was toped only by the courtesy and friendliness of the staff. I will continue to let Regal service my vehicle. only by the courtesy and friendliness of the staff. I will continue to let Regal service my vehicle. More
by lylejoe
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson
October 23, 2020
Thank you for the brand new car 🚗 we are so excited! We love the new car💜 and Greg is very helpful and we always by your cars from your dealership😀😀 you’re people are fantastic! love the new car💜 and Greg is very helpful and we always by your cars from your dealership😀😀 you’re people are fantastic! More
by espositobrittany2002
Employees Worked With
October 22, 2020
Thanks to everyone at Regal Kia Lakeland! What a painless and pleasant experience! Thank you Matt, Barry, and Michelle. I would definitely recommend Regal Kia to my friends! painless and pleasant experience! Thank you Matt, Barry, and Michelle. I would definitely recommend Regal Kia to my friends! More
by Sharonjha
Employees Worked With
Matt Macdowell
October 22, 2020
Thanks to my friends Srecko and willy for his excellent service and helping me give my wife the best anniversary surprise. Go to regal kia of lakeland if you want the best service. service and helping me give my wife the best anniversary surprise. Go to regal kia of lakeland if you want the best service. More
by Carlosfranqui
October 21, 2020
Very satisfied with the service Mario gave me was very professional and attentive, helpful and friendly.will go back again. Thank you. For the opportunity to make a comment professional and attentive, helpful and friendly.will go back again. Thank you. For the opportunity to make a comment More
by caryme47
Employees Worked With
Mario Medina
