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Regal Kia Lakeland
Lakeland, FL
4,933 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,933 reviews
October 21, 2020
Excellent customer service and favorable financing terms. Thank you so much for a pleasant purchasing experience. This was the first new car for me and I am elated. Thank you so much for a pleasant purchasing experience. This was the first new car for me and I am elated. More
by none3
Verified Customer
October 20, 2020
Great customer service from the call made to set an appointment to the actual service. We have always had a positive experience at this dealership. appointment to the actual service. We have always had a positive experience at this dealership. More
by LYN33810
Employees Worked With
Jorge
October 20, 2020
Took my 21 Seltos in for a detail throughout. When I picked it up 4 hours later it was “ Showroom” ready. Thanks Jenifer for orchestrating this and getting it done for me. picked it up 4 hours later it was “ Showroom” ready. Thanks Jenifer for orchestrating this and getting it done for me. More
by Rocky
Employees Worked With
Jennifer Dennis, Mario Medina
October 20, 2020
Great service team, especially Kelsey, she always checks in while Im waiting for the car. Its why I continue to come to Regal Kia for any service needed! in while Im waiting for the car. Its why I continue to come to Regal Kia for any service needed! More
by PUNISHER9601
Employees Worked With
Kelsey Johnson
October 20, 2020
Service guys are always great and customer service is great. Jorge and the whole service department go above and beyond always to make our experience good. great. Jorge and the whole service department go above and beyond always to make our experience good. More
by Mimi43
Employees Worked With
October 19, 2020
Too expensive, but well done job. My car is brand new, 2020 forte and there was no need to replace a filter without my consent to make more money. 2020 forte and there was no need to replace a filter without my consent to make more money. More
by nessatownsend
Employees Worked With
October 19, 2020
We live in St Pete but have been getting our cars from Regal in Lakeland for the last 20 years. Sal always says yes! And his crew is always first class and works to make sure you are fully satisfied. K Regal in Lakeland for the last 20 years. Sal always says yes! And his crew is always first class and works to make sure you are fully satisfied. Keep up the good work... More
by eric@bairdrealtygroup.com
October 19, 2020
Orlando was awesome! Was able to let me test drive the van tell i could make a decision. Will definitely say hi to him if he isn't busy when i come in for services. van tell i could make a decision. Will definitely say hi to him if he isn't busy when i come in for services. More
by XR4T1MAN
October 18, 2020
Great place to do business. Everyone was professional. Jorge kept me informed and was great to work with. Things progresses as expected and I am satisfied. Jorge kept me informed and was great to work with. Things progresses as expected and I am satisfied. More
by FAUXTHEFUNOFIT
Employees Worked With
