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Regal Kia Lakeland
Lakeland, FL
4,933 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,933 reviews
October 17, 2020
I don’t even know where to begin! Leah Gorman was my sales rep and when I tell you she went above and beyond! She was an angel sent from Heaven to help me get my first car! She walked me through every s sales rep and when I tell you she went above and beyond! She was an angel sent from Heaven to help me get my first car! She walked me through every step to the point that I had to just walk in sign some papers and leave! 20/10 service! The entire team was amazing everyone was smiling and had us laughing the entire time! Thank you so much!! More
by iszy653
Employees Worked With
Leah Gorman
October 16, 2020
Your service advisor do not know what they are doing neither your mechanic service is the worst I have ever experienced in my life .they do not have costumes service stills not what so ever neither your mechanic service is the worst I have ever experienced in my life .they do not have costumes service stills not what so ever More
by SLORENZO1107
Verified CustomerOctober 16, 2020
David was very personable & friendly. He's incredibly genuine & you can tell he's trying to make sure you're in the best car at the best price. Will recommend him to anyone looking for a car genuine & you can tell he's trying to make sure you're in the best car at the best price. Will recommend him to anyone looking for a car More
by Gina K.
Employees Worked With
David Maldanado
October 15, 2020
Friendly, very knowledgeable on the cars. Ready to answer any question. Very fast on receiving your car and pretty fast on the service to be done. any question. Very fast on receiving your car and pretty fast on the service to be done. More
by soniabetancourt
Employees Worked With
Kelsey Johnson
October 15, 2020
I had a problem with the SUV that I purchased and I went to discuss it along with Mr. Santos and Jenifer My sales associate there everything was handled very professionally courteously and they bent over ba to discuss it along with Mr. Santos and Jenifer My sales associate there everything was handled very professionally courteously and they bent over backwards for me I would recommend this dealership to anybody. More
by Rocky
Employees Worked With
Jennifer Dennis, Stan May, Mario Medina, Jonathan Santos
October 14, 2020
The staff are always friendly and courteous. Brought my car in for an oil change and it was done in a timely manner. I am always satisfied with their performance. car in for an oil change and it was done in a timely manner. I am always satisfied with their performance. More
by JCANTY29
Employees Worked With
October 14, 2020
Very pleased with this dealership. There is a more relaxed atmosphere here than in the Orlando area, and the Service Staff are very friendly and they wash your vehicle when down with service work. relaxed atmosphere here than in the Orlando area, and the Service Staff are very friendly and they wash your vehicle when down with service work. More
by AUTOCRIT
Employees Worked With
Kelsey Johnson
October 14, 2020
Jonathan very responsive, frequent check ins. Service went as planned and timeframe was as Mario indicated. All wore masks and followed cdc guidelines. Was a great experience. went as planned and timeframe was as Mario indicated. All wore masks and followed cdc guidelines. Was a great experience. More
by jsyrn
October 14, 2020
it was quick and everyone was very nice. I do enjoy the cupons which s why I bring it to yall instead of Brandon where I bought it, I let them deal with the issues!! lol cupons which s why I bring it to yall instead of Brandon where I bought it, I let them deal with the issues!! lol More
by KMR1726
Employees Worked With
Pablo Moreira, David Maldanado
October 14, 2020
Was a great experience no high pressure sales professional n Courteous I would recommend this place to everyone If you want friendly and a car dealer with no hassle then visit regal Kia of Lak professional n Courteous I would recommend this place to everyone If you want friendly and a car dealer with no hassle then visit regal Kia of Lakeland More
by OOHLASAL
Employees Worked With
Stan May, Sammy Difillipo
