Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
4,921 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,921 reviews
September 12, 2020
Orlando was very helpful and professional. My overall experience at Lakeland, Regal Kia was very good. In general, people working at this place were very courteous and pleasant. The salesman, O My overall experience at Lakeland, Regal Kia was very good. In general, people working at this place were very courteous and pleasant. The salesman, Orlando Lopez, was very professional in the performance of his job. Definitely, he is an asset to this dealer. More
by ALGUERR1234
September 11, 2020
Service is great. However,, I was taken back when a person next to the service tried to sell me a vehicle. All I wanted was servicing the vehicle. person next to the service tried to sell me a vehicle. All I wanted was servicing the vehicle. More
by howard_skip13528
Verified CustomerEmployees Worked With
Mario Medina, Kelsey Johnson
September 10, 2020
Regal Kia is a very friendly, service oriented dealership. Service is very good but, because of being very busy, we were there almost 2 hours for an oil change. dealership. Service is very good but, because of being very busy, we were there almost 2 hours for an oil change. More
by HELENR948
Employees Worked With
Mario Medina, Kelsey Johnson
September 09, 2020
Service tech Tony was very helpful. He explained everything to me step by step. Tony kept me informed with what was happening to my vehicle. Excellent Job! However when I went to my car to leave I w everything to me step by step. Tony kept me informed with what was happening to my vehicle. Excellent Job! However when I went to my car to leave I was approached by a salesman who was standing right by my door like a vulcher asking me multiple questions pertaining to selling me car. When I advised him I am not interested, he STILL proceeded to ask questions!! Please please re-train your sales department. Being pushy gets you no where with me. More
by Kdparrish68
Employees Worked With
Tony
September 09, 2020
Exceptional salesman an finance manager.the process was easy an quick an I got the very best deal the finance manager made sure of it .an the follow up was amazing thank you Regal Kia . easy an quick an I got the very best deal the finance manager made sure of it .an the follow up was amazing thank you Regal Kia . More
by awaters0130
Employees Worked With
Charlie Norwood
September 09, 2020
Created right away...Service completed in a timely Created right away... Service completed in a timely manner... Completed on time and as scheduled... Very inviting and comfortable waiting area... Created right away... Service completed in a timely manner... Completed on time and as scheduled... Very inviting and comfortable waiting area... Great dealership and staff More
by emque1958
Employees Worked With
Other Employees :
Ed Box, Dystanie Haney, Ryan Hutcheson, Matt Macdowell, Mario Medina, Kelsey Johnson, Leah Gorman
September 07, 2020
Never coming back! Came for oil change and you rotated my tires also. I just put new tires on the front. They put my very used tires back on the front without my permission now I gotta pay to have the put ba tires also. I just put new tires on the front. They put my very used tires back on the front without my permission now I gotta pay to have the put back on the front. More
by drivebytrucking
Employees Worked With
Kelsey Johnson
September 07, 2020
My wife and I found a truck online and drove 2 hours to find the deal ready to go. We were in and out of the dealership with little effort. Every aspect of this transaction was impeccable. Love the truc find the deal ready to go. We were in and out of the dealership with little effort. Every aspect of this transaction was impeccable. Love the truck! Loved the service! More
by num1g8rfan
