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Regal Kia Lakeland
Lakeland, FL
4,921 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,921 reviews
September 04, 2020
Great job! Everyone was extremely nice. I can always count on a pleasant experience with thorough explanations. The waiting area is always clean and well stocked. count on a pleasant experience with thorough explanations. The waiting area is always clean and well stocked. More
by JBNEWSOME22
Verified CustomerEmployees Worked With
Mario Medina, Kelsey Johnson
September 04, 2020
Everyone is super nice and try to help you and answer all your questions being very knowledgeable. But I need Kia to import the pickup truck, then I will buy one. your questions being very knowledgeable. But I need Kia to import the pickup truck, then I will buy one. More
by MMARSHALL74
September 03, 2020
I dealt with Russell from the body shop. He kept me informed of the progress the whole way through. Thought it took a little long. There were some issues with parts. But in the end I am satisfied. The informed of the progress the whole way through. Thought it took a little long. There were some issues with parts. But in the end I am satisfied. The staff in the body shop was pleasant and made things easy. Thank you. More
by CHIEF00
Employees Worked With
Russell
September 03, 2020
Customer service was good by Kelsey. The last time I had my vehicle service there the price was very high for a oil change it believe I paid $50.00, dollars if not more. This time I had a coupon so I used i my vehicle service there the price was very high for a oil change it believe I paid $50.00, dollars if not more. This time I had a coupon so I used it. Because I was really considering going somewhere else for an oil change. More
by maxxie1985
Employees Worked With
Kelsey Johnson
September 03, 2020
I had an excellent purchase experience with Kia Regal. I came in with a broken engine and sales Rep Pablo Moreira was great to work with when I wasn’t anticipating a car purchase. So happy with my brand new came in with a broken engine and sales Rep Pablo Moreira was great to work with when I wasn’t anticipating a car purchase. So happy with my brand new car!! More
by Natalya.clemens
Employees Worked With
Pablo Moreira
September 02, 2020
Very customer service employees. Services provided very timely. Transportation provided to my home was very pleasant, no waiting. I always like receiving the vehicle after the Eco Wash timely. Transportation provided to my home was very pleasant, no waiting. I always like receiving the vehicle after the Eco Wash More
by harleyguypo
Employees Worked With
Sorry can’t remember his name. Very professional
September 02, 2020
Great service. Friendly people that take care of you and make sure everything is good. Consistently checking up on you and making sure you're good while you wait for you're vehicle to be done. make sure everything is good. Consistently checking up on you and making sure you're good while you wait for you're vehicle to be done. More
by NICKBUTRICO24
Employees Worked With
Mario Medina, Kelsey Johnson
September 02, 2020
Tony was extremely helpful in making sure everything was okay, from the moment I walked through the door, to me taking time to relax in the waiting area, and then to get me a shuttle to take me to work. He okay, from the moment I walked through the door, to me taking time to relax in the waiting area, and then to get me a shuttle to take me to work. He made sure everything was ready for me and I couldn’t have been happier. More
by randimarieowens
Employees Worked With
Tony Catania, Kelsey Johnson
September 02, 2020
Kelsey was very helpful polite, courteousHome pick up Kelsey was very helpful polite, courteous Home pick up service was not available web site needs to be changed vacuuming vehicle not available either Kelsey was very helpful polite, courteous Home pick up service was not available web site needs to be changed vacuuming vehicle not available either, maybe next time. More
by CAROLWALDEN
Employees Worked With
Kelsey Johnson
September 02, 2020
We had our car in for service and was walking around killing time. We were out looking at the Kia K5 Gt. Ryan came out and talk us into driving one so glad we did we feel in love with it. He was such a killing time. We were out looking at the Kia K5 Gt. Ryan came out and talk us into driving one so glad we did we feel in love with it. He was such a pleasure to work with and made this deal happen for us. More
by LAWEEKS96
Employees Worked With
Ryan Hutcheson
