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Regal Kia Lakeland
Lakeland, FL
4,913 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,913 reviews
June 30, 2020
The front table guys were super. Everyone is always so helpful. Courtesy Driver is a positive perk you give and make available. The guy who worked with me was very knowledgeable. Everyone is always so helpful. Courtesy Driver is a positive perk you give and make available. The guy who worked with me was very knowledgeable. More
by TONY.LONGA
Verified CustomerEmployees Worked With
Dont know who I was with.
June 30, 2020
I don't dread getting my oil change. Their set up is comfortable and the people are really nice. They have snacks and room for you to sit and watch t.v. get things done at one of their tables. I also li comfortable and the people are really nice. They have snacks and room for you to sit and watch t.v. get things done at one of their tables. I also like the complementary wash for the car and how they check your car to make sure everything is safe. More
by melanieleon51
Employees Worked With
I don't remember
June 30, 2020
Fast, efficient and knowledgeable Service at Regal Kia is fast efficient and the staff is knowledgeable. I am always greeted with a smile. my car is always brought in to the service Service at Regal Kia is fast efficient and the staff is knowledgeable. I am always greeted with a smile. my car is always brought in to the service center in a timely fashion and the work is done in a efficient manner. After the service is performed it is returned to me cleaner than when I brought it in. Whatever the service performed (oil change and recalls) was all explained to me. Thanks Regal for a job well done. Richard McGraw More
by RMCGRAW44
Employees Worked With
Mario Medina
June 30, 2020
Very polite staff! Everyone is ready to assist as soon as you walk in the door. Wait time was a little long even with an appointment, but I was pleased to be able to have my car serviced at this location you walk in the door. Wait time was a little long even with an appointment, but I was pleased to be able to have my car serviced at this location More
by myrticia22
Employees Worked With
Angelica Hernandez, Jonathan Bentiez
June 30, 2020
Took van in for 3 recalls. They did 2. Didnt have parts for 3rd. Said it would be 2 or 3 day he would call. No call yet. I was going to have the brakes replaced there but since it taking along time I will for 3rd. Said it would be 2 or 3 day he would call. No call yet. I was going to have the brakes replaced there but since it taking along time I will go somewhere else. More
by NICHDAVID4131
Employees Worked With
Mario Medina
June 30, 2020
Service personnel was very polite. They understood what I was telling them and took their time to explain things. Definitely would be bringing my Kia back was telling them and took their time to explain things. Definitely would be bringing my Kia back More
by Jen
Employees Worked With
Jonathan , Mario Medina
June 30, 2020
oil change, tire rotation, check vehicle out I am always satisfied with the service at Regal Kia but I think not vacuuming vehicles out to speed service is a stretch. The ten to fifteen minutes I am always satisfied with the service at Regal Kia but I think not vacuuming vehicles out to speed service is a stretch. The ten to fifteen minutes to wait is no big deal. More
by CSIMMS1
Employees Worked With
I only came into contact with two but they were excellent
June 30, 2020
Made an appointment and still had to wait 2.5 hours. To make matters worse the service person was wearing her mask as a chin strap during a global pandemic. make matters worse the service person was wearing her mask as a chin strap during a global pandemic. More
by BAKERHS
Employees Worked With
Kelsey Johnson
June 29, 2020
They worked with me. It took 3 different vehicles to find what worked for my budget and my service animals!! Our next vehicle will be bought at Regal Kia!! We are sending all of our friends and family your w what worked for my budget and my service animals!! Our next vehicle will be bought at Regal Kia!! We are sending all of our friends and family your way!! More
by NP4LINSKIE
Employees Worked With
Thomas Farris, Stan May, Leah Gorman
